Episodes

  • How B2B Brands Use Slack Communities for Pipeline

    How B2B Brands Use Slack Communities for Pipeline
    Jun 17 2026
    In this episode, Lucas and Luna explore how B2B brands are building private Slack communities to nurture leads and accelerate pipeline. They dive into a specific case: how a cybersecurity SaaS company called SentinelOne created a peer-to-peer community for SOC analysts that drove 30% higher demo-to-close rates compared to email nurture. The conversation covers why Slack beats email for engagement, how to set community guidelines that attract the right buyers, and the surprising role of memes and informal conversation in building trust. If you're in B2B marketing or sales ops, you'll learn one concrete tactic you can test this week: the 'three-post starter' for lurkers. #SlackCommunities #B2BPipeline #CommunityLedGrowth #SentinelOne #SOCAnalysts #PeerToPeer #SalesAcceleration #BuyerTrust #ABM #LeadNurture #B2BMarketing #SalesOps #Cybersecurity #Podcast #FexingoBusiness #BusinessPodcast #MarketingStrategy #PipelineGrowth Keep every episode free: buymeacoffee.com/fexingo
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    9 mins
  • How B2B Brands Use Podcasting for Pipeline Growth

    How B2B Brands Use Podcasting for Pipeline Growth
    Jun 16 2026
    Episode 56 of The Growth Operator explores how B2B brands are leveraging podcasting as a strategic channel for pipeline generation. Lucas and Luna dive into the specific case of Drift's podcast 'Drift & The Revenue Engine,' which generated over $1 million in attributed pipeline in a year. They discuss the shift from thought leadership vanity metrics to direct conversion tactics, including guest-driven ABM, mid-roll CTAs, and repurposing episodes into prospecting assets. The hosts also address the ROI challenge: how to measure attribution in a channel that often operates on delayed response. Practical advice for B2B marketers considering a branded podcast. #B2BPodcasting #PipelineGeneration #Drift #VideoPodcast #AccountBasedMarketing #ThoughtLeadership #ContentMarketing #PodcastROI #B2BMarketing #RevenueEngine #TheGrowthOperator #FexingoBusiness #BusinessPodcast #MarketingStrategy #SalesEnablement #PodcastAttribution #ABM #LeadGen Keep every episode free: buymeacoffee.com/fexingo
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    9 mins
  • Why B2B Brands Are Embedding Payment into the Sales Process

    Why B2B Brands Are Embedding Payment into the Sales Process
    Jun 16 2026
    Episode 55 of The Growth Operator dives into the rise of embedded payments in B2B sales. Lucas and Luna explore how companies like Stripe, Bill.com, and Toast have turned payment processing from a back-office headache into a competitive advantage. They break down the numbers: B2B payment volume hitting $3 trillion by 2026, and how embedding payments can reduce time-to-close by 30%. The hosts discuss real examples, including how a mid-market SaaS firm cut its sales cycle from 45 days to 12 by integrating Stripe directly into its proposal tool. They also examine the risks: margin compression, data security, and the challenge of supporting complex B2B billing like net-30 terms. This episode gives listeners a concrete playbook for evaluating embedded payment strategies in their own go-to-market motion. #EmbeddedPayments #B2BSales #PaymentProcessing #Stripe #Billcom #Toast #SalesCycle #RevenueOperations #GrowthStrategy #Fintech #B2BMarketing #PipelineAcceleration #Business #Marketing #Sales #FexingoBusiness #BusinessPodcast #TheGrowthOperator Keep every episode free: buymeacoffee.com/fexingo
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    9 mins
  • Why B2B Brands Are Embedding Payment into the Sales Process

    Why B2B Brands Are Embedding Payment into the Sales Process
    Jun 15 2026
    In this episode of The Growth Operator, Lucas and Luna explore why B2B brands are starting to embed payment processing directly into the sales conversation, rather than handing off to billing after the deal is closed. They examine the case of Stripe and its partner Chargebee, which now lets buyers enter credit card details inside a proposal document, turning a signed quote into a live subscription before the sales rep leaves the room. Lucas shares data from a 2025 Forrester study showing that companies using embedded payment in B2B sales cycles see a 22 percent reduction in time-to-first-revenue and a 14 percent increase in close rates. Luna pushes back on whether this only works for low-ticket SaaS, and they dig into how tools like Stripe Connect and Bill.com are enabling hybrids for larger deals. They also touch on the psychology of friction removal, and why the old 'we'll send you an invoice' handoff is starting to feel like a leak in the funnel. If you're in revenue operations or sales enablement, this episode gives you one concrete metric to take to your CFO. #EmbeddedPayment #B2BSales #RevenueOperations #Stripe #Chargebee #PaymentProcessing #SalesFunnel #TimeToRevenue #CloseRates #B2BSaaS #ForresterStudy #StripeConnect #Billcom #SalesEnablement #CFO #Business #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
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    10 mins
  • How B2B Brands Use Voice of Customer for Pipeline Growth

    How B2B Brands Use Voice of Customer for Pipeline Growth
    Jun 15 2026
    In this episode of The Growth Operator, Lucas and Luna explore how B2B brands are systematizing Voice of Customer (VoC) data—not just for product feedback, but as a direct pipeline acceleration tool. They break down the specific tactics used by Gong and Drift to turn customer call insights and chat transcripts into targeted sales sequences, upgrade triggers, and churn prevention signals. The hosts also walk through a concrete example: how a cybersecurity SaaS company increased its upsell conversion by 40% after structuring VoC data from support tickets and win/loss calls. Lucas and Luna discuss the tools (like Chorus.ai and Qualtrics) and the organizational shifts needed to make VoC a revenue function, not just a research project. If you're in B2B revenue operations and wondering how to get more value from the customer conversations you already have, this episode gives you a repeatable framework. #VoiceOfCustomer #B2BMarketing #PipelineAcceleration #RevenueOperations #CustomerInsights #Gong #Drift #ChorusAI #Qualtrics #SalesEnablement #CustomerRetention #UpsellStrategy #ChurnPrevention #WinLossAnalysis #Business #FexingoBusiness #BusinessPodcast #TheGrowthOperator Keep every episode free: buymeacoffee.com/fexingo
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    9 mins
  • How B2B Brands Use Retargeting on LinkedIn for Pipeline

    How B2B Brands Use Retargeting on LinkedIn for Pipeline
    Jun 14 2026
    Episode 52 of The Growth Operator explores how B2B brands are using LinkedIn retargeting to re-engage cold leads and shorten sales cycles. Lucas and Luna break down a case study from a cybersecurity company that increased demo requests by 34% with a three-step funnel: website retargeting, content engagement retargeting, and account-based video ads on LinkedIn. They discuss audience segmentation, frequency caps, and how to measure true incrementality versus cannibalization. Plus, a candid moment on how listener support keeps the show ad-free. #LinkedInRetargeting #B2BMarketing #AccountBasedMarketing #PipelineGeneration #SalesFunnel #CybersecurityCaseStudy #LinkedInAds #RetargetingStrategy #IncrementalityTesting #AudienceSegmentation #ContentRetargeting #VideoAds #DemoConversion #B2BSales #MarketingROI #Business #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
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    9 mins
  • Why B2B Brands Are Building Private Marketplaces for Data

    Why B2B Brands Are Building Private Marketplaces for Data
    Jun 14 2026
    Episode 51 of The Growth Operator digs into a quiet but growing trend: B2B brands creating private data marketplaces to buy and sell first-party audiences without relying on third-party cookies or big ad platforms. Lucas and Luna break down the mechanics using the example of a cybersecurity SaaS company that built a private exchange with three complementary vendors, cutting customer acquisition cost by 22 percent in six months. They also explore the privacy compliance angle, the role of clean rooms, and why this model is particularly appealing for account-based marketing. If you've wondered how B2B marketers are future-proofing their targeting in a cookieless world, this episode offers a concrete blueprint. #B2BMarketing #PrivateDataMarketplace #FirstPartyData #DataCleanRoom #AccountBasedMarketing #CustomerAcquisitionCost #PrivacyCompliance #B2BSaaS #DataCollaboration #CookielessFuture #Cybersecurity #IntentData #RevenueOperations #Business #FexingoBusiness #BusinessPodcast #GrowthOperator #MarketingTrends Keep every episode free: buymeacoffee.com/fexingo
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    11 mins
  • How B2B Brands Are Using AI Chatbots for Lead Qualification

    How B2B Brands Are Using AI Chatbots for Lead Qualification
    Jun 13 2026
    In this episode of The Growth Operator, Lucas and Luna dive into the emerging trend of B2B brands deploying AI-powered chatbots not just for customer support, but for top-of-funnel lead qualification. They dissect a real case study: how a mid-market SaaS company, Acme Analytics, replaced its form-based lead capture with an AI chatbot that asks qualifying questions in real time, boosting lead-to-meeting conversion by 40 percent. Lucas explains the three types of chatbot architectures—rule-based, intent-based, and generative—and why intent-based models are winning for B2B. Luna pushes back on the risk of alienating high-value prospects who prefer human touch, and they explore where chatbots fail (complex enterprise deals) versus where they excel (high-volume SMB leads). The episode closes with a reflection on the future: will AI chatbots eventually replace BDRs for initial outreach? #AI #Chatbots #LeadQualification #B2BMarketing #SalesTech #ConversationalAI #LeadGen #SaaS #AcmeAnalytics #IntentBasedChatbots #GenerativeAI #SalesDevelopment #FexingoBusiness #BusinessPodcast #GrowthOperator #MarketingOps #RevenueOps #PipelineAcceleration Keep every episode free: buymeacoffee.com/fexingo
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    9 mins