Support for this episode comes from BILL. Simplify your workflows and accelerate your growth with BILL's Accountant Console. Take a demo today at BILL.com/UniqueCPA for a $250 gift card – terms apply.

Recorded on April 15th, a day Randy describes as one he's never been fond of, and now has even more reason to dread, is this conversation with Rozeta Atlas on Episode 262 of The Unique CPA. The Director of Product Enablement and Adoption at HubSync, Rozeta cuts right to the heart of why busy season feels so broken, explaining that the problem isn't just the volume of work, but also that progress is invisible to clients. They assume nothing is happening, and since accountants are buried under their own huge pile of returns, the communication gap between the two is like an ouroboros of failings. Rozeta draws on her background moving from tax technical work into firm operations to make the case that technology alone isn't the fix, because process has to come first. She's also clear that the window to fix things for next year is already open: Extended returns due in September and October mean there's still time to standardize, identify the gaps, and layer in the right tools before the next wave hits.

Get the full show notes and more resources at TheUniqueCPA.com

Support for this episode comes from BILL. Get clear insight into payment status and cashflow with BILL's Accountant Console. BILL uses AI to simplify your tech stack so you can increase productivity and spend more time delivering truly personalized client service. Take a demo at BILL.com/UniqueCPA and you'll get a $250 gift card. Terms apply.

Six and a half years in, Randy Crabtree and new co-host Terrell Turner take a rare look backward, revisiting the very first episodes of The Unique CPA to see how well the show's early conversations about technology, advisory work, and burnout have aged. Turns out, surprisingly well! David Bergstein's cruise-ship-vs-jet-boat analogy for firm agility still rings true, and Tim Jipping's casual mention of AI from 2019 lands differently in 2026. The conversation moves naturally from the compliance-to-advisory tension that still defines the industry to something more personal: the importance of knowing the whole person behind the accountant. It's part retrospective, part honest reckoning with how much, and yet how little, accounting has changed, and a preview of where Randy and Terrell plan to take the show from here.

Get the full show notes and more resources at TheUniqueCPA.com

Support for this episode comes from BILL. Simplify your workflows and accelerate your growth with BILL's accountant console. Take a demo today at BILL.com/UniqueCPA for a $250 gift card. Terms apply.

Randy Crabtree sits down with CPA turned leadership coach Erin Daiber on Episode 260 of The Unique CPA. The founder of Well Balanced Accountants, Erin digs into what it actually takes to build a firm that can survive and thrive in a rapidly shifting profession. Bringing a refreshingly grounded perspective on AI adoption, Erin says your focus should be less about chasing every new tool, and more about having a strategy before you start stacking up subscriptions. The conversation moves into the leadership crisis that's quietly brewing in many firms, mindful of the gap between great technicians and effective leaders, and what happens when nobody's been developed to take over when senior partners retire. Erin is a fierce advocate for firm independence, and makes a compelling case that most firms turning to PE or M&A could have avoided it with earlier, more intentional investment in their people and processes.

Get the full show notes and more resources at TheUniqueCPA.com