Why Your People Are Quitting (And It’s Not the Paycheck): Surprising Lessons from the "Business Doctor"1. The Hook: The Mirage of the Technical Fix
Imagine a mid-market manufacturing firm that has just funneled millions into a state-of-the-art ERP implementation. The requirements look pristine, the budget is robust, and the executive sponsorship seems rock-solid. On paper, the project is a guaranteed win. Yet, six months in, the system stutters and stalls. Twelve months in, it collapses into a full-scale crisis.When Kevin, a veteran business turnaround expert known as the "Business Doctor," enters these environments, he doesn't start with the server room. He starts with a factory tour. He asks the leadership a pointed question: "When was the last time you actually turned a screwdriver out here?"He knows that the boardroom view rarely matches the reality of the shop floor.The diagnosis is almost always consistent: The code is perfect; the humans are the bug. The failure doesn’t stem from the software but from a fundamental misunderstanding of the "human business." Technology never fixes a fractured culture; it simply accelerates the friction.
Guest Information:
Today’s special guest is Kevin Patrick, Founder of Trinity One Consulting. Please follow Kevin at http://trinityoneconsulting.com. Kevin’s mission, “To help people become the best version of themselves.”
Resources:
The Continuous Improvement Lab: https://www.karassinnovations.com/blog
Books: Shift Happens - How To Lead with Purpose and Discipline Every Day: https://a.co/d/0JZ8auW; Culture by Design, Power by Discipline- Volume 1: https://a.co/d/7v5fy4f; Culture by Design, Power by Discipline- Volume 2: https://a.co/d/40yArAb; Culture by Design, Power by Discipline- Volume 3 https://a.co/d/0iIPje2S
Sponsored by Crunch Time Gourmet Popcorn & Apples (Bridgeport, WV): gourmet popcorn + caramel apples made with small-batch homemade caramel. Shop: https://crunchtimewv.com
“Sponsored by LinkedIn—the professional community for building your network and accessing new opportunities. (LinkedIn)
Connect with me on LinkedIn: www.linkedin.com/in/lenierjohnson.”
“Curious about alternative investing and venture capital exposure without the traditional gatekeepers? Visit fundrise.com/VCX and see how Venture investing can work for you.” (Fundrise)
Subscribe for more insights:
https://open.spotify.com/show/6MqoJ1aZM1VA5cgeWvjlnX?si=86901c0534b14403
https://open.spotify.com/show/3YqjoH6AZg7AdDYHyCwDY0?si=ecc12289b5e84f29
Connect with Us:
Website: https://www.karassinnovations.com
LinkedIn: linkedin.com/in/lenierjohnson
Meta:https://www.facebook.com/share/1AZorbNg72/?mibextid=wwXIfr
Substack: https://karassinnovations.substack.com
Bluesky: https://bsky.app/profile/karassinnovations.bsky.social
YouTube: https://youtube.com/playlist?list=PLDm1_im2u-gpFsTARP71ec11C2Z8xbEGV&si=4e6_5rdfoQIiT1Gu
#ContinuousImprovement,#Podcast,#ProcessExcellence,#Leadership,#Lean,#SixSigma,#TheContinuousImprovementLab,#TheSystemThinkerShow,#MOS #Management Operating Systems,#Project2025,#Sludge,#scottgalloway,#karaswisher,#AnthonyScaramucci,#McKinsey, #Gallup, #Deloitte, #StevenBartlett,#petersenge,#KurtLewin,#JohnKotter, #RosabethMossKanter,#DarylConner