UDL often comes with a sense of pressure: more to do, more to build, more to manage.

In Part 2, Michelle Patterson helps us move past that overwhelm by reframing UDL as an iterative, human-centered design process. Instead of trying to do everything, she introduces practical ways to start small—what she calls the “plus one” approach.

The conversation also explores:

• How systems and leadership support reduce faculty burden
• Why learner choice increases depth and quality of work
• How AI can help identify hidden barriers in course design
• What it really means to balance firm goals with flexible paths

If you’ve ever wondered how to make UDL doable—not theoretical—this episode offers a grounded path forward.

Join us at www.engagedbydesign.com to learn more about

• The Course Design Accelerator
• Faculty-in-the-Loop AI in Higher Education

What if the biggest limitation in our course design is the idea of the “average learner”?

In this episode, Michael Cottam sits down with Michelle Patterson to explore Universal Design for Learning (UDL) as a mindset shift—not a checklist. Together, they unpack how designing for learner variability changes how we think about engagement, access, and success.

Rather than asking how to “fix” students, Michelle reframes the challenge: where are the barriers in our design?

You’ll hear practical examples—from buffet-style learning choices to simple structural supports—that show how small changes can make learning more effective for everyone.

This conversation is especially helpful if you’ve ever felt stuck trying to meet the needs of diverse learners with limited time and resources.

UDL Guidelines

About the UDL 3.0 Guidelines update

Harvard UDL: Explore and UDL: Apply

Join us at www.engagedbydesign.com to learn more about

• The Course Design Accelerator
• Faculty-in-the-Loop AI in Higher Education

In part two of our conversation with President Bruce Kusch of Ensign College, we explore Ensign College’s groundbreaking move to three-year bachelor’s degrees and what that means for the future of higher education.

President Kusch discusses accreditation challenges, workforce alignment, vocational education, AI disruption, and why colleges must rethink how they prepare students for meaningful careers. We also discuss leadership longevity, institutional alignment, and how mission clarity enables innovation.

This episode is especially relevant for higher education leaders navigating rapid technological and workforce change.

Key Topics

• The development of three-year bachelor’s degrees
• Accreditation and innovation challenges
• Workforce alignment and career readiness
• AI and the future of employment
• Vocational education and skilled trades
• Scaling online education globally
• Leadership, timing, and institutional change
• The difference between being a student and being a learner

Join us at www.engagedbydesign.com to learn more about

• The Course Design Accelerator
• Faculty-in-the-Loop AI in Higher Education

In part one of our conversation with President Bruce Kusch of Ensign College, we explore the remarkable transformation of the institution formerly known as LDS Business College into a global, applied-learning institution serving students in more than 100 countries.

President Kusch shares the story behind the Ensign College mission statement, the institution’s close partnership with BYU-Pathway Worldwide, and the leadership principles that guided rapid innovation and growth. We also discuss practitioner faculty, workforce alignment, student employability, and the importance of building “capable and trusted disciples of Jesus Christ.”

This episode offers valuable insights for higher education leaders, instructional designers, and anyone interested in mission-driven institutional change.

Key Topics

• Student-run learning environments and Studio E
• Applied learning and workforce preparation
• The evolution from LDS Business College to Ensign College
• The influence of prophetic vision and institutional mission
• Building strong partnerships with industry
• Practitioner faculty and real-world curriculum
• Hiring for mission fit and organizational alignment
• Lessons learned from institutional transformation

Join us at www.engagedbydesign.com to learn more about

• The Course Design Accelerator
• Faculty-in-the-Loop AI in Higher Education

From gatekeeping to door-opening—and how to truly engage learners.

In part two, Kelvin Thompson shifts the conversation from strategy to practice—exploring what it really takes to engage learners in today’s complex educational landscape. From rethinking faculty roles as “door openers” to scaling impact across institutions, Kelvin highlights the power of human connection as the foundation of effective teaching.

We also unpack lessons from 200+ podcast episodes, the lasting effects of pandemic learning, and why humanizing education is both a moral imperative and a competitive advantage.

Key Takeaways:

• Why faculty should move from gatekeepers to facilitators of access
• The importance of students feeling “seen” in the learning experience
• How to scale teaching and learning support beyond the “usual suspects”
• Why technology works best as an amplifier of human connection

Join us at www.engagedbydesign.com to learn more about

• The Course Design Accelerator
• Faculty-in-the-Loop AI in Higher Education

In part one of our conversation with Kelvin Thompson, we explore the deeper purpose behind online learning and digital innovation in higher education. Kelvin shares his journey from K–12 to national leadership in online learning, along with powerful insights on why teaching should be viewed as a core student success intervention.

We also dive into how online learning makes teaching more visible—and therefore more improvable—and what that means for faculty, institutions, and the future of learning. Along the way, we tackle the growing influence of generative AI and why human connection still sits at the center of meaningful education.

Key Takeaways:

• Why teaching is one of the most powerful levers for student success
• How online learning reveals what’s really happening in course design
• The evolving role of AI as a “thought partner” in education
• Why human engagement matters more—not less—in a digital world

Join us at www.engagedbydesign.com to learn more about

• The Course Design Accelerator
• Faculty-in-the-Loop AI in Higher Education

As artificial intelligence becomes more deeply embedded in higher education, institutions are facing new questions about governance, academic integrity, and strategic implementation.

In this episode of the Engaged By Design Podcast, Michael Cottam and Vernon Smith continue their conversation with Heather Pelkie, who leads AI initiatives at West Coast University and serves as an Assistant Professor of Communication.

Heather explains how her institution is building an AI walled garden to create a safe, governed space for experimentation, innovation, and productivity gains. She also shares why governance, policy, human oversight, and intentional design are essential if colleges and universities want to use AI responsibly.

The conversation explores the future of AI in teaching and learning, the limits of AI detection tools, the importance of AI fluency, and what it really means to keep humans at the center of educational innovation.

This is Part 2 of a two-part conversation on AI, learning design, and the future of higher education.

Key Topics Discussed

• Academic integrity in an AI-driven world
• Why institutions need an AI governance structure
• The purpose of an AI walled garden
• Human-in-the-loop design for higher-risk AI workflows
• Managing permissions, risk, and responsible experimentation
• Why AI detection tools are still unreliable
• Reframing assessment design for an AI-rich future
• AI as part of the future architecture of education
• How to engage learners more effectively in times of rapid change

Heather Pelkie - https://heatherpelkie.com

West Coast University - https://www.westcoastuniversity.edu

Engaged By Design - https://www.engagedbydesign.com

Join us at www.engagedbydesign.com to learn more about

• The Course Design Accelerator
• Faculty-in-the-Loop AI in Higher Education

Artificial intelligence is rapidly reshaping higher education and the workforce our students are entering. The question for institutions is no longer whether to engage with AI—but whether they will do so intentionally.

In this episode of the Engaged By Design Podcast, Michael Cottam and Vernon Smith talk with Heather Pelkie, who leads AI initiatives at West Coast University and serves as an Assistant Professor of Communication.

Heather shares how her work sits at the intersection of AI innovation, learning design, and organizational strategy. She discusses how institutions can move beyond reactive experimentation toward thoughtful implementation that prepares students to work alongside AI systems.

The conversation explores the rapid pace of technological change, the importance of keeping humans at the center of AI use, and new ways educators can design experiential learning using AI-powered simulations and interactive tools.

This is Part 1 of a two-part conversation exploring how higher education can lead the AI transformation rather than lag behind it.

Key Topics Discussed

• The intersection of AI, higher education, and workforce readiness
• Why higher education is at an inflection point with AI
• Moving from reactive AI experimentation to intentional strategy
• The accelerating pace of AI change and how leaders stay informed
• Keeping the human in the loop when using AI tools
• Using the “How Might We” innovation question to unlock new possibilities
• Designing experiential learning with AI simulations and agents
• Preparing graduates for an AI-integrated workforce

West Coast University - https://www.westcoastuniversity.edu

Engaged By Design - https://www.engagedbydesign.com

Join us at www.engagedbydesign.com to learn more about

• The Course Design Accelerator
• Faculty-in-the-Loop AI in Higher Education