Showing titles in Decision-Making & Problem Solving

Cost reduction...productivity improvement...customer retention...these are the promises of the Six Sigma quality management system. The Six Sigma Way reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes, improve performance, and increase profits. Now you can hear the road map for implementing Six Sigma in your manufacturing or service organization.

Por mas de dos siglos, El arte de la guerra ha sido la guía mas completa de estrategia militar. Un clásico de la literatura china, se ha convertido en lectura esencial para quienes buscan el éxito, tanto en la vida personal como en los negocios. “Uno de los rasgos más interesantes del...

Leading Without the Ladder is an ode to the unsung heroes—the analysts, specialists, and experts whose work makes leadership possible—and to the nearly 20% of the U.S. workforce who are first-generation immigrants, building impact quietly rather than chasing titles. This book is for anyone who wants to lead on their own terms, make a difference without waiting for promotion, and leave a legacy defined by purpose and results. Drawing on real-world experience, it shows you how to step off the traditional ladder, influence without authority, and own the work that truly matters.

A thought-provoking guide to help you lean in to the discomfort of the unknown to turn creative opportunities into intentional design, from Stanford University's world-renowned d.school. “Navigating Ambiguity reminds us not to run from uncertainty but rather see it as a defining moment of...

A practical guide to outguessing everything from multiple-choice tests to the office football pool to the stock market. People are predictable even when they try not to be. William Poundstone demonstrates how to turn this fact to personal advantage in scores of everyday situations, from playing the lottery to buying a home. Rock Breaks Scissors is mind-reading for real life.

Our ability to foresee and protect against natural catastrophes has never been greater; yet we consistently fail to heed the warnings and protect ourselves and our communities, with devastating consequences. What explains this contradiction? In The Ostrich Paradox, Wharton professors Robert Meyer and Howard Kunreuther draw on years of teaching and research to explain why disaster preparedness efforts consistently fall short.

The authors of The Phoenix Encounter Method don't advise safety. In fact, their method of leadership thinking requires you to imagine burning your business to the ground - throwing yourself into a firestorm change - and turning the upheaval to your organization's advantage. It can then rise, phoenix-like, from the ashes, stronger and more powerful than ever. 

Are you overwhelmed by an ever-growing workload, struggling to harmonize business success with personal well-being? Do decision fatigue and stress leave you feeling drained and disconnected from your entrepreneurial vision? You’re not alone. Even iconic entrepreneurs like Warren Buffett and Steve Jobs faced these challenges—what set them apart was their mastery of emotional intelligence. They turned stress into strength, and setbacks into opportunities for growth. This book offers you the tools to do the same.

MONEY & LOVE: An Intelligent Roadmap for Life’s Biggest Decisions is a guide for navigating life’s most consequential and daunting decisions using research-based insights road-tested in a popular Stanford University course. Should I move in with this person? Should I quit my job? When is the...

They're loyal, loving, and big-hearted - dogs are our best friends for a good reason. Yet they have much more to offer than just love and friendship. Let CEO Scott MacDonald and rescue dog Sadie show you how to have a more rewarding life and a more successful career in Think Like a Dog.

The language of business. In order to understand how your business is performing right now and to evaluate, assess, and devise new strategies to boost future performance, you need information. Financial statements are a critical source of the information you need. In direct and simple terms, Richard A. Lambert, Miller-Sherrerd Professor of Accounting at the Wharton School of the University of Pennsylvania, demystifies financial statements and concepts and shows you how you can apply this information to make better business decisions for long-term profit.

This powerful guide from the bestselling author of You've Got This! cuts through the hype to connect the 'why' of courage to the 'how' of courage. Drawing on cutting-edge research woven together with stories that compel head and heart, The Courage Gap will help you bridge the think/do gap between what you've been doing and what you can do; between where you are and where you want to be—in your career, relationships, leadership, and life.

In What Matters Next: A Leader's Guide to Making Human-Friendly Tech Decisions in a World That's Moving Too Fast, renowned author and consultant Kate O'Neill delivers a roadmap to achieve business growth, transformation, and innovation through the use of emerging technologies—but crucially, in a human-centric manner that benefits both business and humanity.

A team of dedicated tech executives delivers a business-focused approach based on a deep and engaging exploration of the models and data used in causal AI. The book’s discussions include both accessible and understandable technical detail and business context and concepts that frame causal AI in familiar business settings.

Installing agile tools and practices won’t be enough to respond to rapid market change unless you lay the groundwork with six key enabling factors, identified by the United Kingdom’s leading agile consulting firm, Agile Centre. From years of experience certifying people in agile leadership, product ownership, and scrum mastery, Karim Harbott has created a model that will help your organization achieve all six factors required for success. This audiobook will help leaders get realistic about the scope of the changes needed in their organization and show them how to get started.

Imagine que dois médicos na mesma cidade façam diagnósticos distintos a pacientes com o mesmo problema ou que dois juízes no mesmo tribunal deem sentenças diferentes a pessoas que cometeram o mesmo crime. Agora, suponha que este mesmo médico e este mesmo juiz tomem decisões diversas dependendo se é manhã ou tarde, segunda-feira ou quarta-feira, antes ou depois do almoço. Estes são exemplos de ruído: variabilidade em julgamentos que deveriam ser idênticos.

The hardest part of leadership is mastering the inevitable high-risk, high-stakes challenges you will face. Whether you're making a split-second decision when your business is knocked sideways or you're finding the best strategy to navigate business-critical long-term circumstances, how can you be in peak form in those most crucial moments? Leadership coaching legends David Noble and Carol Kauffman show you how with their innovative new framework—MOVE—which equips you with the tactics you need to slow down high-stakes situations before they speed you up.

In this specially combined edition with a new foreword, Academy Award–winning producer Brian Grazer and acclaimed author Charles Fishman blend their insights from bestselling books A Curious Mind and Face to Face to transform the art of connecting with and through curiosity. In A Curious Mind...

We can’t imagine Superman without his X-ray vision and train-stopping strength. And what would Flash be without his speed? Yet, many entrepreneurs are stuck, running their businesses with their superpowers untapped. Fear of increasing costs and loss of control stop them in their tracks, and even those who open the door to their secret strength often don’t know how to properly utilize it.

Realistic Goals is a thoughtful and practical audiobook for people who worked hard, pushed through challenges, and achieved milestones, yet still feel uncertain about where they are headed next. It speaks to the moment when goals that once felt motivating no longer bring clarity or peace, and when progress begins to feel heavy instead of meaningful.