Showing titles in Business Communication

Dim Sum Strategy presents a carefully curated selection of proven strategic tools, with insights and anecdotes from three decades working with some of the world’s leading brands at the world’s top agencies. The book is structured to follow the author’s proven Brand Centered Management™ process, with a smattering of different “tools” split into four parts: Discovery, Definition, Direction, and Delivery. Each tool is presented in bite-sized, standalone chunks; you can listen to the book in stepwise fashion or cherry-pick in whatever order you wish—just like a dim sum meal.

This audiobook provides practical strategies to overcome fear, master persuasion, build social intelligence, and deliver compelling presentations. With real-world examples and actionable exercises, you'll develop the confidence to captivate audiences and command respect in any situation.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

Get clear on your Coaching Self, understand the coaching context, and bravely ask deeper questions while giving plenty of space to the client to think through the answers. You don’t need another coaching certification to feel powerful about asking coaching questions; you need a willingness and openness to viewing asking coaching questions from a different perspective.

In It’s Not Just Who You Know, Tommy Spaulding—the former CEO of Up With People—has written the new How to Win Friends and Influence People for the twenty-fist century. Success—in business and in life—is all about relationships. In this powerful guide to reaching out to others...

What if everything you've been taught about success… is incomplete? In Start With Who: The Conspiracy of Smallness, Chris Arnold challenges one of the most deeply embedded assumptions in modern life—that success is built on what you do and how you do it. Instead, he reveals a far more powerful truth: everything begins with who you are.

The art of argument: It's mysterious and powerful. It's the art of having things go your way. But also it's the art of getting out of your own way. It's having The Moves. But it's also about having The Touch.

The best leaders know how to communicate clearly and persuasively. How do you stack up? If you read (or listen to) nothing else on communicating effectively, listen to these ten articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most...

Storytelling acts as a fantastic teaching tool that imparts life lessons to people of all ages. Storytelling has proved its durability and importance beyond any shadow of a doubt, beginning with the dawn of civilization and continuing in this era of almost immediate access to all knowledge. It has influenced our world in a number of ways, some of which are boringly simple to see and understand, and some of which remain more mysterious and enigmatic in meaning.

Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you’re not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form. Great on the Job teaches people how to talk to one another at work, every day, in every situation....

Life is built one conversation at a time. Learn which conversations matter, how to transform those conversations, and balance them all while leading change. Human beings are conversational animals. Every day we're in constant communication with ourselves, other people and the world around us, and while not all conversations may seem important, they all have the potential to transform our personal, professional and cultural lives for the better. This book explains how conversations work and offers practical advice on how to improve the quality of our exchanges.

Not just another book on communication. Adaptive Listening helps you up-level the under-trained side of communication amidst the realities of a hectic workday. Researched and tested exclusively in the work setting, Adaptive Listening moves you beyond active listening, embracing easy-to-remember techniques that strengthen relationships and get work done more effectively.

With input from over twenty experts combined with useful checklists, sample agendas, and follow-up memos, the HBR Guide to Making Every Meeting Matter will teach you how to set and communicate your meeting's purpose; invite the right people; prepare an achievable agenda; moderate a lively conversation; regain control of a wayward meeting; and ensure follow-through without babysitting or haranguing.

One of the more difficult things about working with native English speakers is their use of expressions, or idioms. What’s a “dog and pony show”? What does it mean to “leave someone in the lurch” or to “take a beating”? Unfortunately, you can’t stop English speakers from using these idioms, so you need to understand them yourself! Each of the more than 500 idioms in this book is presented, in alphabetical order, with its meaning and a business example. Recommended for intermediate to advanced English speakers.

For decades, performance management has been seen as an annual chore by managers and HR alike. But this process is changing, and there are ways to make it more effective for your organization and more useful for employees. If you read (or listen to) nothing else on performance management in your organization, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you assess performance more accurately, have more effective feedback conversations, and encourage the growth of your employees.

Do you ever walk away from a conversation thinking, “Why did I say that?” Or worse, “Why didn’t I say anything at all?” What if confidence in conversations wasn’t about being louder, funnier, or more charismatic, but about learning to speak like yourself and actually be heard? Whether it’s awkward small talk, high-pressure work moments, or surface-level personal interactions, The Essentials of How to Talk to Anyone offers a fast-track guide to build the skills that matter most: confidence, clarity, and connection.

From renowned strategist, author, and speaker Tamsen Webster comes this compact and actionable guide that will get you thinking differently about where change comes from and how to initiate it. By introducing and exploring nine “persuasion proverbs,” Webster highlights the behavioral, cognitive, and psychological principles that underpin lasting change, and offers a powerful alternative to the standard tactics of influence and persuasion.

Jean Oelwang, president of Virgin Unite, has interviewed over 60 business and life partnerships - including Desmond and Leah Tutu, and Ben and Jerry - revealing how to nurture relationships with depth and purpose. These kinds of deep connections have a profound ripple effect on everything we do, supporting us to achieve more, withstand anything and amplify impact. In this audiobook, she unpicks the values that connect great partners, the daily rituals that they use to stay in sync and the habits that allow them to disagree respectfully and productively.

Karriere machen, ohne sich zu verbiegen–geht das? Dieses Buch zeigt, wie man durch geschickte Kommunikation und gezielte Selbstinszenierung in der Arbeitswelt erfolgreich sein kann. Es geht um mehr als nur um leere Floskeln: Hier erfährst du, wie du mit überzeugender Rhetorik, gezieltem Smalltalk und strategischem Netzwerken deine Ziele erreichst. Ob beim ersten Eindruck, im Gespräch mit dem Chef oder bei der Selbstpräsentation in Meetings–mit praktischen Tipps, unterhaltsamen Beispielen und überraschenden Tricks lernst du, wie du in jeder Situation die richtigen Karten ausspielst.