Episode 659 features Donna, a 911 professional out of Texas. In this episode, we have a candid conversation on suicide in 911 dispatch.

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Episode topics –

• The unseen trauma and emotional burdens shouldered by dispatchers

• Why dispatcher suicides remain under-recognized and rarely discussed

• What "struggle" actually looks like in the life of a dispatcher

• The barriers and stigma around seeking help in this field

• Practical tools, peer support, and what really works to cope and heal

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Episode 658 is a solo episode where I discuss the top three things that I had to explain to friends, family, and callers about 911.

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Episode topics –

• The truth about tracing 911 calls and caller location technology

• Why dispatchers ask so many questions during emergencies

• The realities of putting callers on hold and response times

• The misconception that dispatchers "just sit and answer phones"

• Staffing shortages, burnout, and what really goes on behind the scenes

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Episode 657 features Cheyenne, a 911 professional out of Kansas.

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Episode topics –

• Transitioning from firefighter to dispatcher and early career hurdles

• The evolution of public safety technology and dispatch procedures

• Navigating gender barriers and proving oneself in a male-dominated field

• Memorable and unusual 911 calls, including tips for effective communication

• Launching a book series based on true stories from the front lines

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.