More than two thirds of people say they want more feedback. Fewer than a third feel they're actually getting it. What's getting in the way? Your brain (and your team's brain!) is wired to read feedback as a social threat. It can shake your sense of status, belonging, fairness, and certainty all at once. And if you walk in carrying the wrong energy, your body language transmits it before you open your mouth. Jess calls it "going in crispy" - and once you're crispy, you've already lost the room. In Part 1 of this Wired to Work series on feedback, Jess breaks down the neuroscience of why feedback is so hard to give and receive.. and how to set up the conditions that make it actually land.

What's covered: Why more than two thirds of people want more feedback but fewer than a third feel they're getting it The SCARF model: why the brain treats feedback as a social threat Why "I don't have time for feedback" is really a value-versus-complexity problem How to normalize feedback before you ever sit down for a hard conversation Why going in "crispy" puts your team on defense before you've said a word Warm and direct: why vague kindness makes feedback land worse, not better If you lead people and you've ever avoided a feedback conversation you knew you should have had - this one's for you.

Wired to Work with Jess Chapman. Watch or listen wherever you get your podcasts! ⁠https://www.wiredtowork.castos.com/

• (00:00:00) - How to Have a Feedback Conversation
• (00:00:38) - Wired to Work: Feedback Episode 3
• (00:01:34) - The Need for More Feedback
• (00:03:57) - Why We Find Feedback So Difficult
• (00:07:16) - The New Normalization of Feedback
• (00:09:49) - As we normalize feedback conversations,
• (00:14:29) - How to Have a Good Feedback Conversation with Someone