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What Got You Here Won't Get You There

What Got You Here Won't Get You There

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Summary

Why Your Bedside Success Might Be Blocking Your Leadership Path

Many elite clinicians hit a "clinical hero’s ceiling" when transitioning into organizational leadership. The diagnostic reflex that saves lives at the bedside often becomes a liability in the boardroom. These insights, discussed within the Culture Coalition, draw from the core principles of Marshall Goldsmith’s What Got You Here Won’t Get You There. Bedside excellence is about individual performance; leadership is about enabling the achievement of the entire multidisciplinary team.


The Trap of "Winning Too Much"

Medical training rewards being right, but leadership requires "relational capital." Clinicians often burn this capital by winning trivial battles—like arguing over a non-clinical scheduling preference or the specific layout of a supply room. In leadership, winning a minor point at the expense of team rapport is a net loss for organizational cohesion and long-term results.


When "Adding Value" Kills Commitment

The impulse to "fix" every plan is a hallmark of the high-achiever who subconsciously believes they are the smartest person in the room. When you "improve" a nurse's or junior MD's idea by adding your "two cents," you are essentially telling the world how smart you are at the expense of their ownership. Goldsmith captures the danger perfectly:

"The quality of the idea may or may not go up 5% but my commitment just went down 50%."

Acknowledging an idea without modification is a more powerful move because it preserves the team's drive to execute the plan.


The Power of the "Stop" List

Peter Drucker noted that leaders should focus on what to stop doing. For busy MDs and RN leaders, stopping a behavior is more efficient than learning a new one. Relevant "bad habits" to eliminate include:

  • Passing Judgment: Grading every idea creates a fearful, pressurized culture.
  • Starting with "No," "But," or "However": These qualifiers signal "I’m right, you’re wrong."
  • Failing to Give Recognition: Withholding praise depletes motivation and sows resentment.
  • Telling the World How Smart We Are: Displaying intellectual superiority creates a barrier to authentic partnership.


Moving from Feedback to "Feedforward" Clinicians are often sensitized to "feedback" because it traditionally follows a clinical error or "near miss." Unlike past-oriented feedback, "feedforward" carries no baggage. It focuses on a positive future through a four-step dialogue: Pick a behavior to change, describe the objective, ask for future-oriented suggestions, and listen without judgment—simply saying "Thank you."


The Mirror and the Mission Professional maturity requires evolving from a "doer" to a partner in the mission.


If your team’s success is the new metric of your own, what is the one behavior you are willing to stop today to help them get there?


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