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TrustCast Show

TrustCast Show

By: Zane Myers
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 The TrustCast Show features in-depth conversations with successful business leaders who are shaping their industries. Host Zane Myers sits down with top attorneys, physicians, plastic surgeons, and private practice professionals to uncover the real stories behind their success — what worked, what didn't, and the advice they'd give others building a practice. Each episode is 30 to 40 minutes of unfiltered conversation: backgrounds, unique approaches, and hard-won lessons from professionals at the top of their fields. New episodes published regularly across YouTube, Apple Podcasts, Spotify, LinkedIn, and 20+ platforms. Produced by TrustCasting — done-for-you video marketing that helps professionals grow their practices through short-form video distributed across 10+ platforms.Copyright 2025 Trustcasting Podcast Economics Leadership Management & Leadership Marketing Marketing & Sales
Episodes
  • Dr. David Hester on Why Employee Mental Health Benefits Go Unused, What Peer Support Actually Does

    Dr. David Hester on Why Employee Mental Health Benefits Go Unused, What Peer Support Actually Does
    Apr 24 2026
    What happens when a cognitive neuropsychologist who supported 40,000 military families through crisis, grew up watching his chaplain father create pockets of healing in Fayetteville next to Fort Bragg, and helped scale a counseling company from $300,000 to $5 million in under four years turns his attention to the one question most HR leaders can't honestly answer — why are employees ignoring the mental health benefits we're already paying for? In this episode of the Trustcast Show, Zane Myers speaks with Dr. David Hester, head of guides at LifeGuides, about why the barrier of entry to traditional EAPs is so high that people in crisis simply stop trying, how a peer-to-peer mentorship platform connects employees with guides who have lived through exactly what they're facing, and why the ROI story for employee wellbeing is not soft at all — it lives in absenteeism, healthcare costs, talent retention, and the downstream damage of burning out the workhorses who pick up everyone else's slack. David explains what companies actually see about employee sessions — nothing, full stop — and why that confidentiality is the only reason people will ever use the service honestly. They also discuss the neuroscience of burnout and why it mirrors depression at the nervous system level, why the best thing for a human is another human but leaders rarely get trained on how to actually be one, what LifeGuides learned serving the Maui fire response and the early days of the Middle East conflict, how a sporting goods company's distribution center went from disengaged to its most activated site simply because someone spoke the language of that population, and why David journals every night in character as Anakin Skywalker to process his day as a hero's journey — even when the heroic act is taking out the trash. Dr. David Hester is head of guides at LifeGuides, a peer-to-peer wellbeing and mentorship platform serving organizations through a SHRM partnership and available at lifeguides.com. Connect with Dr. David Hester: lifeguides.com dave@lifeguides.com Chapters 00:00 Introduction to Dr. David Hester 00:54 The statistic that makes a CFO stop treating wellbeing as a soft cost 01:30 Why EAP utilization rates are low and what stigma actually does to help-seeking behavior 03:02 Is LifeGuides a mental health platform or something different entirely 03:23 What peer-to-peer nonclinical support actually means in practice 04:38 Growing up in Fayetteville next to Fort Bragg — and why his chaplain father shaped everything 05:40 Seeing veterans struggle to feel seen, valued, and cared for 07:06 What HR leaders miss when they say mental health is covered through our EAP 07:25 How difficult it is just to take the first step and ask for help 08:30 What LifeGuides is — a peer-to-peer learning and mentorship platform explained plainly 09:35 How the matching process works — lived experience, pattern recognition, and AI in the loop 10:52 The assessment and onboarding process for new guides 12:20 Why guides are paid $24 an hour — and why they are really the customers 13:13 Why the $24 is really a stipend for executives sharing wisdom they've earned 14:00 A TED Talk leader keynoting inside the guides community and how the LMS works 15:21 When a CFO asks what the ROI on wellbeing really is — the honest answer 16:00 Increased engagement, utilization uplift across all benefits, and the white glove CFO approach 17:06 Why employees aren't using the benefits companies offer — awareness, over-push, and missing community 18:33 How long LifeGuides has been providing this service and the pivot from caregiver burnout 19:57 Half of employees have cried at work — what that tells you about where traditional support fails 20:53 What does a single burned-out employee actually cost a company per year 22:00 The workhorses who pick up the slack — and why they need a heat check too 24:20 Absenteeism, presenteeism, turnover, healthcare spend — which do leaders most underestimate 25:34 What measurable change can a company expect in the first 12 months 27:15 The sporting goods distribution center that went from disengaged to most activated 28:08 DriveTime and Robin Jordan — how an in-person resource fair changed everything 30:02 Rapid fire — morning meditation or late night journaling 30:55 One book that changed how he thinks about the human brain — Ray Kurzweil 31:45 Most overused word in the wellbeing industry — vulnerability 32:36 One thing about neuroscience that would blow most HR leaders minds 33:43 How LifeGuides decides who is qualified to be a guide — the three-tier vetting process 35:21 What HR actually sees about employee sessions — nothing, full stop 36:13 What organizations do get — aggregate engagement data and post-call surveys, HIPAA compliant #DavidHester #LifeGuides #EmployeeWellbeing #TrustcastShow #PeerSupport #HRLeadership #MentalHealthAtWork #BurnoutPrevention
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    42 mins
  • Matt Hines on What to Do After a Car Accident, and Building a Firm from Day One

    Matt Hines on What to Do After a Car Accident, and Building a Firm from Day One
    Apr 24 2026
    What happens when a law school graduate forms his LLC before he even knows if he passed the bar — and then on the day the results come in, skips the celebration and opens for business instead — building over 20 years what becomes a multi-state personal injury firm serving clients across Georgia, Tennessee, and Texas, with over 95% bilingual staff and a specialty in protecting the Hispanic community? In this episode of the Trustcast Show, Zane Myers speaks with Matt Hines, founder of Hines Law, about the single most important thing to do in the first hour after a car accident, why saying "I feel fine right now" to an insurance adjuster can destroy your case before it even starts, and why the other driver's insurance company calling you immediately after an accident is not customer service — it's strategy. Matt explains how cases are built from medical records as ammunition, why 97% of personal injury cases never go to a courtroom, what uninsured and underinsured motorist coverage actually does and why most agents never bother to mention it, and how Georgia's comparative fault rules mean you can still recover even if the accident was partially your fault. They also discuss the wrongful arrest case where three men cleaning out a foreclosure were jailed because the former cop-owner was angry, how Section 1983 federal civil rights law becomes the tool when government officials abuse their power, what stacking insurance policies means and why insurers hope you never ask about it, the case where a woman's father was killed by a car and other attorneys had already turned her away before Hines Law looked at the police report and found a real claim, and why waiting even a few weeks to see a doctor after an accident is often the single most expensive mistake a client will ever make. Matt Hines is the founder of Hines Law, a personal injury firm serving clients across Georgia, Tennessee, and Texas, with a dedicated Spanish-language practice at 404abogado.com. Connect with Matt Hines: hineslaw.org Phone: 770-800-2000 404abogado.com Atlanta, Georgia Chapters 00:00 Introduction to Matt Hines 00:43 Forming the LLC before passing the bar and opening day one 01:41 Working for other attorneys in law school — collecting knowledge, not loyalty 03:00 Someone just got rear-ended on I-285 — what to do in the next hour 04:02 The other insurance company just called and said they'll take care of everything 05:07 My neck is a little stiff but I feel okay — do I really need to go now 05:49 What does the insurance adjuster do the moment they hang up the phone 07:01 Can posting about my accident on Facebook actually hurt my case 07:22 Walk me through what happens when someone calls Hines Law the day of an accident 09:30 Medical records as ammunition — what gets built during the treatment period 10:30 How long does a personal injury case take in Georgia from first call to settlement 11:09 What is a realistic range of recovery and what factors swing the number 12:52 How attorney fees and medical bills come out of the settlement 13:37 Georgia's two-year statute of limitations and when it gets paused 15:00 What happens when the at-fault driver has minimum insurance and you have serious injuries 17:00 Uninsured and underinsured motorist coverage — why your agent probably never mentioned it 18:46 What if the at-fault driver is wealthy — can you go beyond the insurance policy 21:00 Taking the insurance money versus suing personally — and why you usually can't do both 21:42 Can your own insurance company work against you — bad faith claims explained 23:14 Why you need an attorney even just to tell you whether to sign a document 24:19 Rapid fire — Clemson or Georgia, martial arts or travel, worst five words to say to an adjuster 26:03 The wrongful arrest case — three men, a corrupt cop, and Section 1983 29:11 What a case looks like when someone comes in thinking they have nothing 31:12 Roadway construction defects and how expert witnesses unlock invisible claims 32:18 The biggest mistake that costs people the most money in their cases 32:48 A result that still sticks — the civil rights case and why constitutional law matters 33:37 If the accident was partly my fault can I still recover in Georgia 34:25 The biggest lie insurance companies tell accident victims 35:24 Can you stack multiple insurance policies together to increase coverage 35:45 A client comes in three months after their accident with no treatment — is it too late 36:31 What people think their case is worth versus what it's actually worth 38:25 Building 404abogado.com — a dedicated Spanish-language arm for the Hispanic community 40:22 Supporting drug rehabilitation, human rights, and education in Atlanta 42:24 How to reach Hines Law in Georgia, Tennessee, and Texas #MattHines #HinesLaw #PersonalInjuryGeorgia #TrustcastShow #CarAccidentLawyer #InsuranceAdjusterTactics #AtlantaLawyer #GeorgiaPersonalInjury #BilingualLawFirm #Section1983
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    44 mins
  • Devora Segall on Why Moms Yell, and How to Stop the Cycle Before It Starts

    Devora Segall on Why Moms Yell, and How to Stop the Cycle Before It Starts
    Apr 24 2026
    What happens when a therapist who spent 10 years working with parents at the breaking point traces it all the way back to standing in her own kitchen crying before work because she couldn't get her four-year-old dressed — and realizes that the missing piece isn't love or intention, it's skills? In this episode of the Trustcast Show, Zane Myers speaks with Devora Segall, parenting coach and therapist, about why yelling is not a character flaw but a learned pattern that can be unlearned, what the wise mind concept from dialectical behavior therapy actually means in the middle of a real moment with a real child, and why the first thing she teaches every mom is not a technique but awareness — because you cannot change a reaction you have not yet noticed. Devora explains how her 12-week coaching program works through one-on-one sessions, real-time texting support, and weekly skill practice to help moms of kids ages 2 to 12 stop overreacting to normal child behavior without suppressing their emotions or pretending everything is fine. They also discuss why 75% of the parenting stress she sees in clients comes from unresolved childhood experiences rather than what the child is actually doing, the mom with four kids in a basement apartment whose internal resources came back online once she felt truly validated, how to prepare yourself on the commute home so you are not ambushed by your own nervous system the moment you walk through the door, and why Devora believes DBT — dialectical behavior therapy — is one of the most practical tools for everyday life that almost nobody outside the therapy world has ever heard of. Devora Segall is a licensed therapist and parenting coach, author of Sensitive Hearts Strong Minds and The Peaceful Parenting Solution, and founder of Segall Coaching, serving moms in New York, New Jersey, and beyond. Connect with Devora Segall: segallcoaching.com Free audiobook chapters: parentingaudio.com Text: 732-523-0370 Chapters 00:00 Introduction to Devora Segall 00:31 Standing in the kitchen crying before work — and what that moment revealed 01:04 Is it actually possible to stop yelling or is that just who you become as a parent 01:53 Can you be fully present at work and fully present at home at the same time 02:48 What parental burnout actually looks like day to day — not in a textbook 03:35 Who the program is specifically designed for — moms of kids 2 to 12 04:37 The fear that yelling now will destroy the relationship later 05:04 How the skills get installed and practiced until they become second nature 05:50 Why tamping down emotions makes them explode — the tea kettle metaphor 06:30 Awareness as the first step — what is happening in your body when your child acts up 07:25 What wise mind is and how to access it in a real parenting moment 07:55 The first skill — checking for safety and asking yourself is this actually an emergency 09:09 What to change first if you are snapping at your kids every night when you come home 09:22 Why the preparation starts in the car before you ever walk through the door 10:11 What wise mind is and how to reach it when you are three minutes from losing it 11:05 What the three-month coaching program looks like — one-on-one, office hours, and texting 13:17 Is there a course or is it primarily one-on-one 13:42 The mom with ADHD, the lost socks, and what changed when she stopped screaming 15:43 How much of parenting stress comes from the child versus unresolved childhood experiences 16:07 How Devora handles childhood trauma in coaching versus therapy 17:10 One word to describe what most parents are missing — calm 17:50 The one thing she wishes she had known 29 years ago — feelings come like waves 18:14 The mom in the basement apartment and what happened when she felt truly validated 19:04 The two books — Sensitive Hearts Strong Minds and The Peaceful Parenting Solution 22:00 Where Segall Coaching is going — groups, schools, and making DBT a mainstream movement 22:59 Free audiobook download at parentingaudio.com and how to reach Devora directly #DevoraSegall #SegallCoaching #PeacefulParenting #TrustcastShow #ParentingCoach #StopYelling #DBTParenting #MomBurnout #ConsciousParenting #ParentingSkills
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    24 mins
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