In this episode, Paul Galloway speaks with Craig Jeffery of Strategic Treasurer about operational complexity in treasury and the hidden costs it creates over time. They discuss how growth, acquisitions, new payment rails, evolving regulations, and fragmented systems contribute to increasing complexity across treasury operations. The conversation explores the impact of manual processes, defects, inefficient workflows, data fragmentation, and poor process design, while emphasizing the importance of end-to-end visibility, standardization, automation, and scalable controls to improve efficiency and reduce operational risk.

Company Website:
Strategic Treasurer: https://strategictreasurer.com

In this episode, Craig Jeffery and Christin Cifaldi of Strategic Treasurer discuss the technology component of modern payment security and the ideas covered in Strategic Treasurer's recent Payment Security Report. They explore how fraud threats are evolving through AI-enabled attacks, deepfakes, increasingly sophisticated criminal organizations, and efforts to bypass security controls. The conversation examines common gaps in payment security programs, including insufficient training, incomplete payment flow visibility, and weak verification processes.

The discussion also covers faster payments, real-time settlement, layered security architectures, anomaly detection, multifactor authentication, passkeys, payee validation, banking security services, and the growing importance of treasury acting as the "superintendent of payments." They conclude with practical recommendations for strengthening payment security through staff training, process mapping, continuous monitoring, and collaboration across treasury, finance, IT, and cybersecurity teams.

Links Mentioned:
Payment Security Report: https://strategictreasurer.com/payment-security-report/
Webinar Registration: https://strategictreasurer.com/webinars

Company Websites:

Bottomline: https://www.bottomline.com/us
Eftsure: https://www.eftsure.com
NSKnox: https://nsknox.net/
Serrala: https://www.serrala.com/
Trustmi: https://trustmi.ai/
VendorInfo: https://vendorinfo.com/

In this episode, Paul Galloway speaks with Craig Jeffery of Strategic Treasurer about AI governance, operational risk, and the growing role of artificial intelligence in treasury. They discuss how organizations should approach AI adoption thoughtfully, balancing efficiency gains with oversight, accountability, and data quality. The conversation explores governance frameworks, human-in-the-loop controls, explainability, anomaly detection, vendor risk, and why treasury teams must understand both the opportunities and risks associated with AI-driven tools and automation.

Company Website:
Strategic Treasurer: https://strategictreasurer.com

In this episode, Craig Jeffery speaks with Paul Galloway of Strategic Treasurer about the shift toward real-time treasury and instant payments. They discuss RTP, FedNow, faster payment execution, improved visibility, and the operational changes treasury teams must consider as payment speed increases. The conversation also covers fraud risk, payment finality, approval workflows, transaction limits, alerts, and why stronger front-end controls are critical as organizations move toward more immediate payment environments.

In this episode, Craig Jeffery speaks with Niek Dekker of Eftsure about the global rise of cybercrime and what is driving modern scams. They discuss how macroeconomic instability, geopolitical unrest, and new technologies like AI are accelerating fraud activity while lowering the barrier to entry for cybercriminals. The conversation explores where scams originate, how criminal networks are evolving, and why treasury and finance teams are increasingly targeted.

They also break down practical prevention strategies, including the importance of executive ownership, layered defenses, and aligning cybersecurity with financial controls. The discussion emphasizes that organizations must move beyond passive awareness to actively testing and strengthening their defenses against increasingly sophisticated threats.

Company Website:
Eftsure: https://www.eftsure.com

Treasury assessments play a critical role in evaluating and improving treasury operations. In this discussion, Paul Galloway of Strategic Treasurer outlines key assessment types, including broad treasury reviews, bank structure analysis, treasury technology evaluations, and payment security assessments, while also highlighting growing priorities such as cash forecasting, risk management, and bank fee analysis amid evolving fraud threats. This episode also provides practical guidance on expected outcomes, how to prioritize improvements, and why treasury assessments should be conducted on an ongoing, periodic basis rather than as one-time efforts.

In this episode, Paul Galloway speaks with Craig Jeffery of Strategic Treasurer about treasury ecosystem solutions as part of the 2026 Analyst Report series. They explain how ecosystem tools serve as specialized solutions that extend beyond core systems, covering areas such as payments, risk management, forecasting, KYC, or bank fee analysis. The discussion highlights why companies adopt these tools to address complexity, reduce manual processes, and improve scalability, while emphasizing the importance of selecting the right tools based on specific operational needs.

2026 Treasury Technology Analyst Report: https://strategictreasurer.com/analyst-report-2026

Strategic Treasurer: https://strategictreasurer.com

In this episode, Craig Jeffery speaks with Dave Boyce of Deluxe about modernizing collections and lockbox processes. They discuss the continued role of checks, why lockbox volumes are declining but not disappearing, and how modernization requires shifting from simple deposit services to data-driven accounts receivable automation. The conversation highlights the importance of data capture, exception handling, and integrating systems through APIs to enable real-time validation and posting. They also emphasize that organizations should rethink lockboxes as part of a broader receivables strategy rather than a standalone legacy process.

Company Website:
Deluxe: https://www.deluxe.com