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Talk Commerce

Talk Commerce

By: Brent W. Peterson
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About this listen

If you are seeking new ways to increase your ROI on marketing with your commerce platform, or you may be an entrepreneur who wants to grow your team and be more efficient with your online business. Talk Commerce with Brent W. Peterson draws stories from merchants, marketers, and entrepreneurs who share their experiences in the trenches to help you learn what works and what may not in your business. Keep up with the current news on commerce platforms, marketing trends, and what is new in the entrepreneurial world. Episodes drop every Tuesday with the occasional bonus episodes. You can check out our daily blog post and signup for our newsletter here https://talk-commerce.com2021-2024 - Talk Commerce Economics Leadership Management & Leadership
Episodes
  • When Real Estate Meets the Blockchain — Thomas Gaffney of OFA Group on Talk Commerce
    Apr 28 2026

    Brent Peterson interviews Thomas Gaffney, COO of OFA Group, discussing the evolution of the company from traditional architecture to a tech-focused entity in the blockchain and Web3 space. They dig into the concept of Real World Assets (RWA), exploring how tokenization can democratize investments, making them accessible to a broader audience. The conversation also highlights the differences between RWAs and NFTs, the potential future of mortgages on blockchain, and the overall efficiency and transparency that blockchain technology can bring to various industries.

    Takeaways

    OFA Group has pivoted from architecture to tech-focused solutions.
    Real World Assets (RWA) allow for tokenization of physical assets.
    Tokenization provides liquidity and capital raising opportunities.
    Investments are becoming more accessible to mainstream investors.
    Blockchain technology enhances transparency in asset ownership.
    RWA can democratize access to high-value investments.
    NFTs and RWAs share similar technology but differ in underlying assets.
    The future of mortgages may lie in blockchain for efficiency.
    Real-time data on mortgages can reduce systemic risk.
    OFA's Hearth Labs aims to bring tokenized real estate to the public.

    Chapters

    00:00 Introduction to OFA Group and Personal Insights
    03:47 Understanding Real World Assets (RWA)
    09:23 Democratization of Investments through RWA
    13:41 RWA vs. NFTs: Key Differences
    17:37 Future of Mortgages on Blockchain

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    20 mins
  • Green Goo Is Reinventing Plant-Based First Aid and Personal Care | Jodi Scott
    Apr 21 2026

    Jodi Scott, CEO and co-founder of Green Goo by Spry Life, shares her journey in creating plant-based first aid and personal care products. She discusses the challenges and triumphs of entrepreneurship, the importance of efficacy in natural products, and how her family plays a crucial role in the business. Jodi also addresses the impact of economic changes and tariffs on her company, and how technology, particularly AI, is helping to scale operations. The conversation highlights the significance of clean living and the potential of plant-based solutions in the health and wellness industry.


    Takeaways

    • Green Goo focuses on plant-based first aid and personal care products.
    • The company aims to provide effective alternatives to chemical-laden products.
    • Jodi's sister, an herbalist, plays a key role in product development.
    • The manufacturing process protects the integrity of the plants used.
    • Green Goo products are designed for multiple uses, reducing the need for many items.
    • Jodi's entrepreneurial journey began unexpectedly with a bed and breakfast.
    • The company scaled rapidly, reaching 150,000 distribution points in five years.
    • COVID-19 forced the company to pivot and adapt its business model.
    • AI and technology are being leveraged to improve efficiencies.
    • Family involvement is central to the company's operations and culture.


    Chapters

    00:00
    Introduction to Green Goo and Jodi Scott

    02:01
    The Birth of Green Goo: A New Approach to First Aid

    05:16
    The Efficacy of Plant-Based Solutions

    07:03
    Jodi's Entrepreneurial Journey

    10:11
    Scaling the Business: Challenges and Triumphs

    11:48
    Navigating Business Partnerships and Buybacks

    12:42
    Leveraging Technology for Growth

    14:13
    Family Involvement in Business

    16:03
    Adapting to Economic Changes

    17:58
    Impact of Tariffs on Business

    19:18
    Closing Thoughts and Shameless Plug

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    19 mins
  • Live from Shoptalk: How Signifyd Is Redefining E-Commerce Fraud Protection Beyond the Checkout
    Apr 17 2026

    Fraud doesn't sleep, and neither does the challenge of keeping good customers happy while stopping bad actors in their tracks. In this live episode of Talk Commerce, recorded on the floor of Shoptalk in Las Vegas, host Isaac Morey sat down with Nicole Jass from Signifyd for a candid, fast-moving conversation about what it really takes to protect an e-commerce business today — without driving away the customers you've worked hard to earn.


    From machine learning and consortium data models to agentic commerce and instant refunds, Nicole covers the full spectrum of what modern fraud protection looks like — and why it's about so much more than just stopping a bad transaction.

    Key Takeaways

    • Fraud protection should grow revenue, not just cut losses. Signifyd helped Lenovo increase top-line sales by 4–5% by reducing false declines alongside fraud.
    • The consortium model is a force multiplier. Sharing fraud signals across thousands of merchants means that stopping one bad actor protects everyone on the network simultaneously.
    • Not all bots are bad anymore. Agentic commerce is changing how merchants need to think about automated traffic, and Signifyd is already preparing for that shift.
    • Returns are the next fraud frontier. Instant refunds are a loyalty-building tool — but only when merchants can tell the difference between a genuine return and someone shipping a box of rocks.
    • Scaling fraud teams with people alone won't work. As businesses grow, "Katie reviewing transactions" isn't a sustainable strategy. Machine learning fills the gap efficiently.
    • The customer experience IS the product. Every decline, every friction point, every delayed refund is a moment of truth that either builds or breaks brand loyalty.
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    12 mins
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