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Pivot Dental Solutions

Pivot Dental Solutions

By: Jennifer Paxton
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Succeed where we have struggled. Join us for weekly chats about some of the tactical tools we have incorporated in our businesses and how you might be able to benefit from using them in yours.© 2024 Economics Management Management & Leadership
Episodes
  • Episode 65: Toolbox Tuesday - Team Talk: Full-Mouth Restoration Options Explained
    Jun 2 2026

    Welcome to Toolbox Tuesday! ️

    In Episode 65, Jennifer Paxton breaks down full-mouth restoration options to help dental team members confidently communicate with patients. Learn how to bridge training gaps, navigate financial conversations, and offer patients hope for a healthier smile!

    INSIDE THIS EPISODE:

    • Cost-effective route; upper suction vs. lower "floating" challenges.

    • Locator Dentures: Snap-in options using implants for a thinner, more stable fit.

    • All-On-X, permanent, screw-retained options and their maintenance realities.

    • Discussing financing and transitioning treatment plans over time.

    Connect with Pivot Dental Solutions

    CONNECT WITH US! Have a topic you want us to cover? Reach out below:

    • Email: connect@pivotdentalsolutions.com

    • Learn More: Check out our team training platform! https://pivotdentalsolutions.com

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    7 mins
  • Episode 64: Toolbox Tuesday - Team Talk: Crowns vs. Fillings
    May 12 2026

    In this episode of Toolbox Tuesday, Jennifer Paxton kicks off our new "Team Talk" series, a segment dedicated to dental education for both back-office and front-office team members. Often, busy doctors don't have the time to explain the "why" behind clinical decisions, leaving assistants and administrators to handle the tough questions once the doctor leaves the room.

    Today, we’re tackling one of the most common patient inquiries: "Why do I need a crown? Can't I just have a filling?"

    We break down the clinical differences using simple, patient-friendly analogies to help you communicate value and urgency effectively. We also dive into the risks of delaying treatment and why root canal-treated teeth require extra protection. Don’t miss these essential tips to help you feel more confident in your patient conversations!

    Want to learn more about we and how we can help? Visit https://pivotdentalsolutions.com/ or email us at connect@pivotdentalsolutions.com

    Need help with creating these protocols on your own practice?

    Book a 15-minute discovery call at https://www.pivotdentalsolutions.com/widget/bookings/pivotsolutionscall

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    6 mins
  • Episode 63: Toolbox Tuesday - Your Assistants Are Messing Up... But It's Not Their Fault
    Jan 13 2026

    Book a Call: https://link.pathwaydentalsolutions.com/widget/bookings/pathwaysolutionscall

    Is the friction in your operatory slowing down production? In Episode 63 of Toolbox Tuesday, our COO Jennifer Paxton flies solo to tackle a "hot take" from a recent newsletter: Your assistants are messing it up, but it isn't their fault.

    When a "unicorn" hire starts to struggle by Day 126, it’s rarely due to a lack of effort. More often, it’s a breakdown in systems, lack of standardized "cheat sheets," or an onboarding process that was "set-it-and-forget-it." Jennifer discusses how to move past the blame game and create a training environment that supports your team—even in an industry where the average tenure is just 1.3 years.

    In this episode, we cover:

    Why placing judgment on assistants doesn't solve production delays.

    How to standardize setups for different doctors so your team can't fail.

    The First 400 Program: A look at how we jumpstart training during the first 8 weeks.

    Why you need a "plug-and-play" onboarding system in today’s hiring market.

    Why getting two great years out of an employee is a win.

    Connect with us: If you want to implement the "First 400" program or need help building cheat sheets for your practice, let’s talk!

    Website: pathwaydentalsolutions.com

    Email: connect@pathwaydentalsolutions.com

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    9 mins
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