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If you've ever stayed somewhere too long because the title looked good on paper, this one's for you. Qiara Suggs got told no for a promotion she'd earned twice over — and turned that no into the executive seat she holds today. We pulled the curtain back on what it actually takes to drive your own career when nobody else is going to drive it for you.

About the Guest

Qiara Suggs is the Chief People Officer at TDECU, the largest credit union in Houston and one of the four largest in Texas, where she leads people strategy, corporate real estate, enterprise strategy, and enterprise project management. A fixture in the Houston HR community and a U of H alum, she's the kind of senior HR voice this show was built for.

What You'll Learn

• Why hope is not a strategy — and the one question a mentor asked Qiara that flipped her entire career
• How to tell when your job description is the floor — and when it's quietly becoming the ceiling
• The difference between leaving for the right reason and leaving because you're hurt (and how to tell which one you're in)
• Why every no is a yes somewhere else — but only if you stay in the driver's seat
• What HR actually does behind the scenes — and why "HR is not your friend" is a worse take than the internet thinks
• How to navigate being the only one in the room without letting it define your brand

Timestamps

00:00 — Cold open: why this conversation matters now

01:49 — Qiara's role at TDECU and the case for going "non-traditional"

04:01 — Mentors, and why your village beats your résumé

06:52 — The leader's job: betting on people who haven't yet bet on themselves

09:18 — "I won't do extra work for free" vs. showing your real ceiling 13:36 — Career growth isn't always vertical — and why that's the point

17:49 — Don't get stuck. Get in the driver's seat.

19:10 — The promotion that didn't happen — and what Njsane did next

24:13 — Every "no" is a "yes" somewhere else

26:54 — Total comp, the dollar trap, and the long game

30:36 — Don't quit mad. Make it a business decision.

33:53 — HR as friend, not villain — and what's really happening behind the scenes

41:12 — Being the only one in the room without losing yourself in it

50:02 — When leadership requires courage, not consensus

52:37 — Closing reflections and what's next

Referenced episode: From Hourly to Salary: Promotion or Prank? — Season 1 on Buzzsprout

Your Move

• Subscribe so you don't miss the next one → https://www.buzzsprout.com/2173681
• Get the newsletter in your inbox every other week → [insert Mailchimp signup link]
• Connect with Qiara Suggs on LinkedIn
• Connect with Njsane → linkedin.com/in/njsanecourtney
• Bringing this conversation to your organization or conference? → myfriendinhr@gmail.com

#MyFriendInHR #HRLeadership #CareerGrowth

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The talent market feels calmer on the surface, but the real shift is deeper: after the pandemic, people rewrote their relationship with work, and companies were forced to take human capital management seriously. I’m joined by Jim Link, Chief Human Resources Officer at SHRM, to talk about what actually happened to the so-called war for talent and why HR leaders suddenly became essential to keeping business moving when the world got unpredictable.

We dig into the practical side of modern HR strategy: why skills-based hiring beats relying on old job descriptions, how skill mapping strengthens internal mobility, and what “cultural clarity” looks like when budgets are tight but expectations are high. Jim also shares how he thinks about generative AI in HR, especially using AI for augmentation such as job description drafts, analytics support, and coaching prompts for difficult conversations, with a clear reminder to protect employee privacy by sanitizing what you share.

Then we get blunt about retention and succession planning. Waiting until a resignation to offer growth is a costly habit, and most leaders underestimate how far honest career conversations can go without spending a dollar. We also challenge the “spreadsheet theater” version of succession planning and talk about building real bench strength, being transparent about potential, and creating space for grace when high potentials stumble.

If you care about talent management, employee experience, and the future of work, this is the kind of conversation you can use immediately. Subscribe, share it with one colleague, and leave a review with the one leadership habit you think would fix retention fastest.

Register for the SHRM 2026 Talent Conference: https://shop.shrm.org/SHRM-TALENT-2026?_ga=2.11244402.75391506.1775908899-634450247.1775908899&_gl=1*6e2gv8*_ga*NjM0NDUwMjQ3LjE3NzU5MDg4OTk.*_ga_HQNM4FGPDS*czE3NzU5MDg4OTkkbzEkZzEkdDE3NzU5MDg5MzAkajI5JGwwJGgw*_gcl_au*MTAzNzc4ODA0My4xNzc1OTA4ODk5

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One person can hit every target and still poison the room and the worst part is that keeping them can look “logical” on a spreadsheet. We dig into the real reasons toxic employees stay employed, from the at-will employment myth to the HR documentation gap that turns obvious bad behavior into a legal gray area. If you have ever stared at a teammate like “Why is Dave still here?”, you are not alone and your manager is probably navigating risks you cannot see.

We walk through three invisible handcuffs that slow everything down: fear of wrongful termination claims, the subjectivity trap (toxic is not a policy violation), and the confidentiality iceberg that hides discipline and coaching from the rest of the team. Then we hit the high performer dilemma head-on. Great results do not cancel out harmful behavior, and tolerating a “rainmaker” can quietly train your culture to accept disrespect as the price of performance.

You will get tactical tools you can use immediately: a simple documentation rule (if you cannot observe it, measure it, or quote it, do not write it), a clear formula that makes behavior defensible (date and time, specific behavior, business impact, witnesses), and a word-for-word script for the hardest conversation in management. We also cover how employees can help without becoming the next problem and why protecting your own mental health and career trajectory matters if leadership will not act.

If you found this helpful, subscribe, share it with a manager or coworker, and leave a five-star rating and a comment so more people can find the show.

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You interviewed 10 times. You've been waiting by your phone for days. Then the recruiter finally calls—you got the job! Your heart is racing, you're thrilled, and they're giving you the offer right now. What do you say? Do you accept on the spot? Do you negotiate? And if you do negotiate, what the hell are you supposed to actually SAY?

Haven't listened to Part 1 yet? Go back and start there first. We tackled the fear that holds most of us back when we think about negotiating our salary—and I showed you exactly why that fear is costing you money. We broke down what's really happening behind the scenes, what companies actually expect, and why you have way more power than you think.

In Part 2, we get tactical. I'm giving you the exact script, the specific FBI hostage negotiation techniques that work in salary talks, and the one skill most people completely blow: knowing when to shut up.

We walk through a real salary negotiation step-by-step—from the moment you get the offer to closing the deal. You'll learn calibrated questions that put the hiring manager in problem-solving mode, how to use strategic silence as your most powerful weapon, and why filling that awkward pause costs candidates thousands of dollars.

But here's what matters most: I'm giving you permission to advocate for yourself. Research shows that by not negotiating your starting salary, you sacrifice over $500,000 in lifetime earnings. Half a million dollars. Is five minutes of discomfort worth that to you?

We also cover what most negotiation advice misses—character and integrity. How to negotiate powerfully without burning bridges, when to hold firm on your number, and how to close with class no matter the outcome.

Your job is meant to support your life. Your life is not meant to support your job.

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By not negotiating your starting salary, you could be walking away from over $500,000 in lifetime earnings. But 70% of professionals never even try—because they're terrified the offer will be pulled.

In this episode, I'm pulling back the curtain on what REALLY happens behind the scenes when you negotiate. After 21 years in HR and nearly a decade as a recruiter, I've made over 1,000 job offers—and I've NEVER seen one pulled just because someone asked to negotiate.

In Part 1, you'll discover:

• Why your fear of negotiating is completely unfounded (backed by real data)
• The $12,000+ companies invest to find you—and why that gives you power
• How to evaluate the FULL compensation package (not just salary)
• What bonuses, benefits, commute costs, and vacation really mean for your bottom line
• Why 85% of people who negotiate get results, but only 30% even try

This episode is for you if: You've ever accepted the first offer out of fear. You're underpaid and don't know how to ask for more. You're evaluating a job offer right now and feeling anxious about negotiating.

I'm Njsane Courtney, VP of HR at American Bureau of Shipping and creator of "My Friend in HR." I've spent two decades on both sides of the negotiation table, and I'm giving you the insider playbook companies don't want you to have.

Your job is meant to support your life. Your life isn't meant to support your job.

🎧 Listen to Part 2 for the exact words to say and when to shut up during negotiations.

📧 Questions? Email me at myfriendinhr@gmailcom

📱 Connect: @MyFriendinHR YouTube

@MyFriendIn_HR on Instagram & Twitter | Njsane Courtney on LinkedIn

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If Monday mornings fill you with dread, your micromanager questions every move, and you KNOW you're underpaid by at least $20K but feel paralyzed to do anything about it—this episode is your intervention.

This isn't about setting fluffy 2025 goals. This is about building LEVERAGE.

In this no-BS episode, Jassani Courtney breaks down the exact 5-step blueprint to stop being overlooked and start commanding the respect (and compensation) you've earned. Whether you're planning your exit or fighting to transform your current role, you need OPTIONS—and options require strategy, not hope.

You'll discover:

• Why your LinkedIn profile is keeping you invisible to recruiters (and the 60-second fix that changes everything)
• The "Vampire Audit" that reclaims your time from energy-draining meetings and toxic coworkers
• Word-for-word scripts to shut down your boss's last-minute demands without sounding difficult
• The uncomfortable truth about how you're being judged in the first 7 seconds—and what to do about it
• Why your home life is secretly sabotaging your career moves (and how to fix it this week)

Here's what most career advice gets wrong: They tell you to work harder, be more visible, or "lean in." But you're already exhausted. What you actually need is a system to build leverage while you're still employed—so you negotiate from power, not desperation.

This episode delivers the scripts, the tactics, and the Monday morning checklist that changes your trajectory immediately. No corporate fluff. No motivational platitudes. Just the strategic moves that create real options.

Your job is a contract, not a prison. But only if you do the work to create alternatives.

Ready to stop settling and start leading? Press play.

💬 After listening, drop a comment: Which of the 5 steps are you executing first?
📥 Want the free Salary Negotiation Guide? Subscribe to our YouTube Channel and Comment "SALARY"

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Careers don’t stall because you lack talent; they stall because you lack leverage. We zoom straight into the POWER framework—five pillars that turn you from a passenger into the driver of your own path. No fluff, no clichés, just the playbook: personal accountability, options through money, work your network, ever battle ready, and reputation as currency.

We start by dismantling the myth that managers are responsible for your growth. Ownership looks like asking precise feedback, chasing the ugly projects that matter, and building skills without waiting for approval.

From there, we get real about money as a career tool. A walkaway fund gives you breathing room to negotiate, leave toxic roles, and take strategic moves that compound into leadership scope. You don’t need a windfall—just a halt to lifestyle creep, small automatic transfers, and a clear target for six months of expenses.

Networking becomes simple when you treat it as generosity on a schedule: consistent check-ins, thoughtful comments, helpful intros, and showing up when it’s inconvenient. Then we shift to readiness. Quarterly resume refreshes, a clean LinkedIn headline that signals outcomes, and a grab-and-go portfolio keep you sharp when opportunities show up fast. Finally, we get honest about reputation. How you act when things go sideways, how you share credit, and how people feel after working with you determine who speaks your name in the rooms that matter.

By the end, you’ll choose one pillar to focus on for the next 30 days and leave with small, specific actions that build real momentum. If this hit home, share it with a friend who’s stuck, connect with me on LinkedIn at Jassani Courtney for deeper dives on each pillar, and hit subscribe for more straight talk that actually moves your career forward.

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Trust isn’t just a buzzword—it’s the hidden currency driving every workplace. When it breaks, the fallout is bigger than missed deadlines or disengaged employees—it fractures culture.

In this episode of My Friend in HR, we rewind the clock to humanity’s earliest tribes and connect ancient leadership lessons to today’s boardrooms, Zoom calls, and corporate cultures. Drawing from Simon Sinek’s insights, Edelman’s Trust Barometer, Harvard Business Review research, and real stories of leaders and employees betrayed by broken promises, we unpack the human side of why trust is collapsing in the modern workplace—and how to rebuild it.

You’ll hear:

• Why ancient tribes chose leaders based on trust, not strength—and what that means for today’s executives.
• The silent betrayals that fracture workplace culture (missed recognition, layoffs handled poorly, and leaders who go quiet when employees need them most).
• How layoffs send psychological shockwaves that destroy productivity and loyalty.
• The science of trust and stress: why oxytocin builds collaboration and cortisol kills it.
• Why perks and bonuses don’t inspire when they’re not matched with purpose.
• What both leaders and employees must do to build a high-trust culture.

This is not another “10 leadership tips” conversation. This is a hard look at the broken social contract between employees and organizations, and how trust—not just money—decides whether your culture thrives or collapses.

👉 If you’re a leader, this will challenge how you think about psychological safety, employee loyalty, and the true cost of layoffs.
👉 If you’re an employee, this will give you language to articulate why culture feels “off” when trust is missing—and what role you play in fixing it.

Because when leaders stop protecting their people, perks stop feeling earned. And when employees stop showing up with reliability and honesty, teams collapse from within.

Listen in, reflect, and let’s rebuild workplaces where trust is more than a slogan—it’s the foundation.

🔗 Want more? Subscribe on YouTube for video versions of this podcast, career tips, and my new series The Mic Drop.
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📲 Connect with me on LinkedIn, Instagram, and X for daily HR insights, coaching, and career strategies.

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