My Duvet Flip by Jack Parsons cover art

My Duvet Flip by Jack Parsons

My Duvet Flip by Jack Parsons

By: Jack Parsons
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'My Duvet Flip,' the careers show.

Join Jack Parsons as he delves into an enthralling discussion with people and their careers, where we explore some of their most memorable instances of making mistakes and the valuable lessons they gained from them.

Jack Parsons
Career Success Economics
Episodes
  • Host of Countdown Rachel Riley: How I built my career in TV
    May 29 2026

    Episode Guest

    Rachel Riley is an English television presenter. She co-presents the Channel 4 daytime puzzle show Countdown and its comedy spin-off 8 Out of 10 Cats Does Countdown. She is a mathematics graduate.


    Episode Timestamps:

    00:00 The #1 Predictor of Success

    00:25 Meet Rachel Riley

    02:11 Rachel's First Job Paid £25 a Week

    04:14 Why Rachel Has Never Been Able to Waste Money

    05:01 From Oxford Maths to the Financial Crisis

    06:39 How Rachel Accidentally Got the Countdown Job

    08:23 Rachel Ate One Shreddy Before Her Interview

    09:54 The Call That Changed Rachel's Life

    11:44 How Rachel Spots Good People

    13:26 How Rachel Stayed Grounded on TV

    15:07 Why Rachel Believes Everyone Has Imposter Syndrome

    16:37 The CBT Lesson That Changed Rachel's Life

    18:16 What 250 Stages Taught Rachel About Confidence

    19:51 Why Rachel Thinks Learning to Fail Matters

    21:05 Rachel's Obsession With Puzzles & Numbers

    22:12 Why Rachel Wants More Girls in STEM

    23:08 Why Rachel Believes Numeracy Changes Lives

    25:59 Encouragement Comes Before Confidence

    27:01 Rachel's Growth Mindset Formula

    28:43 Rachel on AI, Technology & Future Careers

    29:06 The Film Rachel Thinks Every Young Girl Should Watch

    31:06 The Teacher Who Believed in Rachel

    32:43 Why Rachel Supports National Numeracy

    34:50 Rachel's Best Money Advice

    37:03 Why Schools Don't Teach Real-Life Money Skills

    38:49 Rachel's Invisible Success Habit

    39:38 Rachel's Take on "Fake It Till You Make It"

    41:16 What Gets Rachel Out of Bed Every Morning

    42:15 Final Thoughts


    Episode Partners

    📊 Compare the Market

    Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.

    https://bit.ly/4i53Svj


    Disclaimer:

    The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.


    Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.


    If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice


    If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

    Show More Show Less
    43 mins
  • Alice Peacock, Problem Manager at Virgin Media O2: She Left Work For 17 Years. Then Got Her Dream Job
    May 21 2026

    Alice Peacock is a Problem Manager at Virgin Media O2, responsible for investigating major network outages and putting permanent fixes in place for millions of customers across mobile, fibre, TV and business services. She started her career at 16 flipping burgers at McDonald's on Streatham High Street. After nearly two decades away from the workplace to raise her family, she returned through O2's Career Returners Programme — and hasn't looked back. Eight years in, her colleagues assume she's always been part of the furniture.


    Virgin Media O2 is one of the UK's largest and most recognisable connectivity brands, delivering mobile, broadband, TV and business services to millions of customers across the country.


    Chapters

    00:00 Introduction & format explainer

    01:57 Meet Alice

    03:37 First job: McDonald's at 16

    05:56 What young people should know about starting work

    06:50 Alice's career break and the M&S chapter

    07:52 How to get back into the job market

    09:14 The O2 Career Returners Programme

    10:17 Transferable skills from a career break

    11:08 "Mum, I earn more than you" — the moment that changed everything

    12:05 Imposter syndrome in tech

    14:32 Why feedback matters

    16:09 17 years away — and back like she never left

    17:00 Getting paid to eat food and drink Prosecco

    17:52 Why Alice chose Virgin Media O2

    19:41 What a Problem Manager actually does day-to-day

    21:08 When McDonald's is your client

    23:18 Why customer trust is everything

    23:45 Alice's Duvet Flip moment


    Episode Partners

    This episode is part of My Duvet Flip's Choose Customer series, produced in partnership with Virgin Media O2.


    Disclaimer:

    The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counselling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.


    If you're struggling with debt, trusted advice and free support can be found here:

    https://www.gov.uk/debt-advice


    If you're struggling with mental health of any kind, you can find free support here:

    https://www.nhs.uk/mental-health/

    Show More Show Less
    25 mins
  • Charlotte Low, COO at Colosseum Dental UK: I Never Went to University and I Run UK's Operations of Major Group
    May 7 2026

    About Charlotte

    Charlotte Low is the COO at Colosseum Dental UK, overseeing 80 dental practices across England and Wales. She started work at 15, skipped university, qualified as an accountant, and spent years across multiple industries before finding her home in dentistry. She now sits on the executive board and has led a culture transformation that cut staff turnover from 55% down dramatically by putting people first.


    About Colosseum Dental

    Colosseum Dental is Europe's largest dental group with over 630 practices across the continent and 80 in the UK. They offer career pathways from dental nursing apprenticeships through to clinical and operational leadership, and are passionate about making dentistry accessible for people from all backgrounds.


    Chapters

    00:00 Introduction

    02:30 Charlotte's first job at 15 and working across generations

    08:00 Why she chose not to go to university

    14:00 Her first office job and what it taught her about leadership

    22:00 Finding her way into the dental industry

    30:00 What the COO role actually involves day to day

    38:00 How Colosseum Dental cut 55% staff turnover

    46:00 Partnering with Great Place to Work

    54:00 Apprenticeships and careers in dentistry

    01:02:00 Advice for young people starting out


    Episode Partners:

    Compare the Market Discover how you can make a difference at Compare the Market, the company behind one of the UK's most popular comparison sites. From tech and data to marketing and operations, they're on a mission to simplify decisions for millions.

    https://bit.ly/4i53Svj


    Disclaimer:

    The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.


    Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.


    If you're struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice


    If you're struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

    Show More Show Less
    45 mins
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