London in Mind cover art

London in Mind

London in Mind

By: Estelle Moore
Listen for free

About this listen

 London in Mind, hosted by Dr Estelle Moore, Chair of the Psychological Professions Network [PPN] in London, brings conversations that matter with service users, professionals and partners to explore the latest clinical insights, workforce issues, and system-wide innovations shaping psychologically informed health and care in line with the new NHS Long Term Plan.Copyright 2026 Estelle Moore Hygiene & Healthy Living Psychology Psychology & Mental Health Science Social Sciences
Episodes
  • Episode 8: Why Reflective Practice Matters More Than Ever

    Episode 8: Why Reflective Practice Matters More Than Ever
    Apr 30 2026
    What if the most powerful thing a healthcare team could do together isn't clinical at all but simply sitting down, slowing down, and actually talking about how they feel? In this episode of London in Mind, host Dr. Estelle Moore is joined by two guests who have spent their careers making that very thing possible: Dr. Anna Maratos, Trust Head of Psychotherapy at Central and North-West London NHS Foundation Trust, and Dr. Rachel O’Beney, consultant clinical psychologist, group analyst, and member of the Pressing Pause team.Together, they trace the journey of reflective practice from something that once sat at the edges of individual support into something far more expansive, a genuine tool for transforming team cultures, shifting how organisations function, and changing the experience of everyone who works within them. This is a rich, layered conversation that doesn't shy away from the harder truths: the unspoken tensions that quietly build in teams, the way distress can get silently passed around a group and land on one person's shoulders, and why creating real space for difficult feelings isn't a sign of weakness in a healthcare setting it's one of the most sophisticated things a team can do.There’s warmth and even laughter here too, because Dr. Maratos and Dr. O’Beney understand that healthy defences, good boundaries, and the saving grace of humour are all part of the picture. They share practical wisdom on facilitation, supervision, and what it actually takes to build the kind of trust where honest reflection becomes possible, for managers and doctors, just as much as anyone else. If you've ever wondered what it might look like for your team to genuinely grow stronger together, this conversation is a wonderful place to start.Key Resources and Further Reading:Group and Team Coaching: The Secret Life of Groups, Christine Thornton. An insightful guide to the hidden dynamics that shape how groups really work. Essential reading for anyone facilitating reflective practice or leading teams through change.The Art and Science of Working Together, Christine Thornton. A deeper dive into group analytic thinking applied to real organisational settings. Practical, rigorous, and genuinely illuminating for those wanting to understand what's really happening beneath the surface of team life.Therapy Groups Online Affordable, accessible analytic therapy groups running once and twice weekly. A welcoming option for anyone ready to do some of their own reflective work in a supportive group setting, wherever you are in the country.Group Analysis Face to Face In-person analytic therapy groups for those who want the depth and connection of meeting together in the room. A powerful complement to the reflective work we explore in this episode.NHS Education for Scotland Reflective Practice Toolkit A practical, well-crafted resource for teams and organisations wanting to embed reflective practice into their everyday culture. The Institute of Group Analysis (IGA) The home of group analytic thinking in the UK, and a wonderful place to explore further if this episode has sparked your curiosity. Whether you're looking for training, professional development, or simply want to go deeper into the ideas Anna and Rachel discuss, the IGA is a rich and inspiring starting point.About Anna MaratosAnna Maratos is Head of Psychotherapy and Joint Chief Psychological Professions Officer at CNWL Foundation NHS Trust. She is a group analytic psychotherapist who has worked in adult mental health for nearly 30 years in various roles including as a Music Therapist and Head of Arts Therapies, Systematic Reviewer, Researcher and Clinical Director. She has also set up in private practice as The Group Therapy Space. Tasked with growing an internal function to enable all 250 teams at CNWL to have at least monthly access to a facilitated team reflection space, she reached out to Christine Thornton, group analyst, organisational consultant and author of Group and Team Coaching (Routledge 2016). Christine founded the Reflective Practice in Organisations course at the Institute of Group Analysis, and together they set up Pressing Pause: Training Mental Health Clinicians to Become Group Leaders.Email anna.maratos@nhs.netPrivate practice: anna@thegrouptherapyspace.com http://thegrouptherapyspace.comLinkedIn (7) Anna Maratos | LinkedInAbout Dr. Rachel O’Beney Dr Rachel O’Beney is a Consultant Clinical Psychologist and a Group Analyst who has worked in the NHS for over 30 years and is deputy lead Psychologist for Westminster in CNWL mental health trust. She co-runs a reflective practice training in CNWL called Pressing Pause: training mental health clinicians to become group leaders. She is very interested in using analytic ideas to inform her NHS work which includes facilitating groups, reflective practice, supervision groups, as well as working with individuals.About the Psychological Professions NetworkThe Psychological Professions Network (PPN) is a ...
    Show More Show Less
    31 mins
  • Episode 7: Building Resilience Against Burnout in Healthcare Settings with Dr. Esther Murray

    Episode 7: Building Resilience Against Burnout in Healthcare Settings with Dr. Esther Murray
    Apr 23 2026
    What happens when it's not just the long hours that wear you down, but the gap between what you know is right and what the system allows you to do? In this episode of London in Mind, host Dr. Estelle Moore is joined by Dr. Esther Murray, a health psychologist with deep expertise in the wellbeing of healthcare professionals, for a conversation that gets to the heart of what it truly means to work on the front line.This is an episode that goes beyond burnout as a label because as Dr. Murray so powerfully reminds us, naming it is only ever the beginning. She brings warmth, honesty, and real psychological insight to the experience of moral injury: that particular kind of pain that comes not from exhaustion alone, but from having your values quietly eroded by the systems and pressures around you. It cuts deeper than fatigue, and it deserves to be taken seriously.But this conversation is just as much about what helps. Dr. Murray shares practical, human ways to support both individuals and teams from the small, everyday acts of kindness that matter more than we might think, to creating the kind of culture where honest conversations can actually happen. She invites us to listen not just as professionals, but as people, and makes the case that this shift, as simple as it sounds, might be one of the most transformative things we can offer one another.Whether you work in healthcare, lead people who do, or care about building workplaces where nobody has to lose themselves to do their job well, this episode will stay with you. It's a reminder that humanity isn't a luxury in high-pressure environments; it's the whole point.Key resourcesThe Mental Health and Wellbeing of Healthcare Practitioners: Research and Practice | Wiley co-authored by this episode's guest, this essential volume explores the real human cost of working in healthcare and what it takes to genuinely support the people who care for us.Circles dedicated space for healthcare professionals to pause, breathe, and reconnect with themselves and each other. Currently working with nurses and expanding into drug rehabilitation and youth work settingsTime to Think Nancy Kline makes a rigorous, evidence-grounded case for why the quality of our listening shapes the quality of everything else: our decisions, our relationships, and our ability to do our best work. About Dr. Esther Murray:Esther is a Chartered and Registered Health Psychologist with a longstanding interest in the mental health and wellbeing of healthcare practitioners. She has been researching moral injury in healthcare since 2016. She delivers workshops, webinars and talks to doctors, nurses and paramedics on the topic of moral injury and wellbeing at work, and has been a guest on several podcasts. She's driven by the desire to offer opportunities to think about the psychological aspects of working life in healthcare. Connect with Esther:LinkedIn: http://www.linkedin.com/in/esther-murray-008691b6X/Twitter: @EM_HealthPsychAbout the Psychological Professions NetworkThe Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capital.About the HostDr Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Find out more: https://ppn.nhs.uk/ Produced by Winter Audio
    Show More Show Less
    21 mins
  • Episode 6: Why Psychological Safety Matters in Healthcare Teams with Dr. Ryan Kemp

    Episode 6: Why Psychological Safety Matters in Healthcare Teams with Dr. Ryan Kemp
    Apr 16 2026

    What if the single most powerful thing you could do for your patients starts with how safe your team feels at work? In this episode of London in Mind, host Dr. Estelle Moore sits down with Dr. Ryan Kemp, Honorary Professor of Clinical Practice and Director of Therapies at one of London's largest mental health trusts, for a conversation that goes far beyond the buzzword.

    Together, they get under the skin of what psychological safety actually means in the real, high-pressure world of healthcare: not as a nice-to-have, but as the essential foundation on which great teams, great cultures, and ultimately great patient care are built. Dr. Kemp brings both intellectual depth and practical wisdom to the table, exploring the leadership behaviours that quietly build trust over time and the ones that can unravel it almost overnight. He unpacks why the very concepts of safety and threat are so central to how people show up at work, and how understanding them through a psychological lens changes everything about how we lead.

    This is also a conversation that leans into the hard questions. Is psychological safety just a recipe for avoiding difficult conversations? Is it too soft for the NHS? Dr. Kemp tackles these head-on, making a compelling case for why kindness, accountability, and ambition are not in tension. They belong together. Whether you're leading a team, part of one, or simply curious about what it takes to create a workplace where people genuinely thrive, this episode will leave you with clear, grounded ideas you can take straight into practice. Come for the insight, stay for the inspiration.

    Key Resources:

    Amy Edmondson – The Fearless Organization (Wiley, 2018): The definitive book on psychological safety and why it drives team learning, innovation, and resilience.

    Drivers of Unprofessional Behaviour Between Staff in Acute Care Hospitals (BMC Health Services Research, 2023)

    This realist review examines the root causes of unprofessional behaviours, such as bullying, microaggressions, and silence, that erode psychological safety in healthcare teams and threaten patient care. It highlights the urgent need to address power dynamics and ensure staff feel safe to speak up.

    About Dr. Ryan Kemp:

    Dr. Ryan is director of Therapies, Central & North West London NHS Foundation Trust; Chair, Division of Clinical Psychology England in British Psychological Society; Honorary professor of Clinical Practice, Brunel University of London. Dr. Kemp is a clinical psychologist, former clinical director with particular interests in compassionate leadership, innovation and quality improvement.

    Connect with Ryan:

    LinkedIn: https://www.linkedin.com/in/ryan-kemp-4125002a/

    About the Psychological Professions Network:

    The Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capital

    About the Host:

    Dr. Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.

    Produced by Winter Audio
    Show More Show Less
    16 mins
No reviews yet