IT Horror Stories with Jack Smith cover art

IT Horror Stories with Jack Smith

IT Horror Stories with Jack Smith

By: Jack Smith
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We delve into the bizarre and often cringe-worthy world of IT mishaps, glitches, and the horror stories that come with it. With a sarcastic twist we recount the tales of those who somehow manage to create chaos out of the simplest tasks. We strike a balance between relatable frustration and dark humor that gets even the most cringe-inducing stories entertaining and you will find yourself laughing, cringing, and shaking their heads in disbelief as we take a wild ride through the chaotic world of IT, where every glitch is a ghost story waiting to be told.2024-2026 Economics Management Management & Leadership
Episodes
  • GDPR Enters the Chat - The Day a Hiring Exercise Became an Information Security Incident
    Jun 15 2026

    It was supposed to be a routine hiring exercise. A candidate receives a technical assignment, reviews the provided material, and prepares a solution. Then someone notices that the "anonymous" dataset isn't anonymous at all. What follows is an uncomfortable discovery involving confidential business information, questions about data handling, and an unexpected conversation with legal.

    In this episode of IT Horror Stories with Jack Smith, we discuss how good intentions, poorly sanitized data, and assumptions about anonymity can quickly transform a recruitment exercise into an information security incident. Along the way, we explore data governance, confidentiality, risk management, and what organizations should do when they discover they've shared information they never intended to expose.

    Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/gdpr-enters-the-chat/

    00:00 Introduction
    02:18 Security Breach
    03:25 Social Engineering Risk
    10:54 Company Response
    12:46 Final Thoughts

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    15 mins
  • Spooling Out of Control - Enterprise Printing Explained and Why Printing Still Breaks IT
    Jun 1 2026

    Printing is one of those technologies everyone assumes should have been solved years ago — until someone can't print invoices, shipping labels stop coming out, or 50,000 customer letters suddenly disappear into a print queue somewhere. In this episode, we take a tour through the strange and surprisingly complex world of printing: from small desktop printers and office multifunction devices to enterprise print servers and industrial mass-mailing environments that still move serious business.

    We explore why printing continues to survive every digital transformation, what actually happens behind the scenes when you click "Print," and why reliability suddenly becomes very important when paper turns into payroll, warehouse labels, customer communication, or operational downtime. Because nothing reminds people that IT exists faster than when the printer stops working.

    Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/episode-15-spooling-out-of-control/

    00:00 IT Horror Stories
    02:00 Industrial Printing
    06:00 Printer Installation
    11:00 Mission Critical Printing
    15:00 High Volume Printing
    17:30 DTP and Mac Systems
    24:00 Printing Challenges

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    27 mins
  • Sleep Mode in Production - How a Laptop Took Down a Warehouse
    May 18 2026

    Welcome to the story of a perfectly known and visible laptop that somehow became critical production infrastructure inside a warehouse environment — without going through proper validation, testing, or operational review. The system worked, solved an immediate problem, and was quickly integrated into daily operations... right up until the laptop entered sleep mode and warehouse activities ground to a halt.

    What followed was a frantic investigation into why scanners stopped working, workflows froze, and logistics operations suddenly stalled because of a standard power-saving setting. It's a story about how quickly "temporary" operational solutions can become business-critical, and why governance, testing, and basic operational checks matter far more than people realize — especially when convenience quietly reaches production.

    Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/episode-14-sleep-mode-in-production/

    00:00 Introduction
    01:32 Early 2000s IT
    03:07 Warehouse Down
    05:07 Troubleshooting Begins
    09:23 Cable Chaos
    11:18 Director's Laptop
    15:57 Lessons Learned
    21:31 Conclusion

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    23 mins
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