HVAC Contractor Growth Strategies Are Shifting Beyond More Leads
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In this episode of HVAC Chats, Nicole Krawcke speaks with Angie Snow of ServiceTitan about findings from the company’s 2026 Residential State of the Trades Report. The discussion explores how HVAC contractors are shifting from lead-volume growth strategies toward operational efficiency, customer retention, and faster response times to meet evolving homeowner expectations. Snow also shares insights on artificial intelligence adoption, leadership development, and the role of automation in improving customer experience and business performance. The episode highlights practical strategies HVACR contractors can use to strengthen operations, improve profitability, and stay competitive in a rapidly changing market.