Assemble the Standards: Making Quality Second Nature at Prime
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Discover how Prime brings together industry recognized accreditation frameworks—like URAC, ISO, and NCQA—to create a unified, reliable approach to patient safety and operational excellence. In this episode, we break down how quality standards become everyday practice through embedded processes, continuous improvement, internal audits, and real world examples that demonstrate measurable impact for clients, members, and partners.
00:20: Intro
03:12: Importance of quality operations
15:50: Pharmacy accreditations on the frontline
22:15: Preparing for an emergency
23:25: Being a trusted partner
28:56: What's next in the quality universe?
31:52: New & emerging accreditations to watch
33:50: Closing