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Medical Practice Manager Ops Explained

Medical Practice Manager Ops Explained

By: Finch
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Medical practice managers / office managers in independent clinics. Independent ambulatory front desk → prior auth → denials playbook for office managers—not MGMA leadership/HR talk. Audio for this show is produced with AI assistance. Episodes are researched, scripted, and reviewed for accuracy before release.

Become a supporter of this podcast: https://www.spreaker.com/podcast/medical-practice-manager-ops-explained--7172812/support.© 2026 Let's Work This Sh*t Out
Episodes
  • Independent Ambulatory Front Desk Prior Auth Denials Playbook

    Independent Ambulatory Front Desk Prior Auth Denials Playbook
    Jul 12 2026
    In this episode, we break down a practical front desk-to-denials playbook tailored for independent ambulatory clinic office managers. Discover how rushed intake creates eligibility gaps that trigger prior auth stalls and revenue-draining denials—and how small, routine adjustments can fix the flow before claims ever leave the building.

    Key takeaways include:
    - Implement three quick verification steps during patient check-in to catch coverage mismatches and outdated cards in real time.
    - Submit prior auth requests the same day orders are written, attaching clinical notes and codes via payer portals for faster turnaround.
    - Track auth numbers consistently and review weekly EOB patterns with the team to refine intake questions without adding software or staff.
    - Handle missing auths on arrival by coordinating immediately with ordering offices while patients wait.

    These changes tighten early data collection to build steadier cash flow through existing workflows.
    https://www.spreaker.com/podca...

    📩 Have questions or want to share your experience? Reach out at prettyscumbag.nick@gmail.com.
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    5 mins
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