Karen Olson is the founder and CEO emeritus of Family Promise, the national nonprofit that has helped more than one million people experiencing homelessness through the support of volunteers across the country. While working as a successful marketing executive in New York City, Karen's life took an unexpected turn when she stopped to share a sandwich with a woman named Millie. That simple act of kindness ultimately inspired Family Promise, a movement that has transformed countless lives.

Today, Karen shares the childhood loss that shaped her heart for people who are hurting, the encounter with Millie that inspired Family Promise, and what she's learned after decades of serving families experiencing homelessness. We talk about why real change starts with seeing the person in front of you, how small acts of compassion can create a ripple effect, and how purpose often finds us when we least expect it. Karen also reflects on the accident that left her in a wheelchair and the perspective she's gained through it.

My friends, if you've been wondering how to make a difference in a world that often feels overwhelming, this conversation is for you. Karen's story is a beautiful reminder that changing someone's life doesn't always begin with a grand plan… sometimes it starts with simply crossing the street.