How to get Internal Comms crisis-ready in any organisation with Sarah Farrow
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How to get Internal Comms crisis-ready in any organisation with Sarah Farrow
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Crisis rarely gives you notice.
In this episode of LEAP Listens, communications consultant Sarah Farrow joins Sara MacGregor and Roger Cayless to share what internal comms teams need in place before the worst happens.
Drawing on her experience leading communications through the sudden closure of a government-funded organisation, Sarah explains how to prepare for the crisis you hope never comes, from risk mapping and scenario planning to keeping knowledge from becoming currency.
With just 24 hours between finding out and telling the entire organisation, this is a candid conversation about honesty and leadership, because in a crisis, it’s not perfect wording that people remember, it’s how you made them feel.
LEAP Listens is brought to you by LEAP Create, an award-winning people communications agency. Find out more at leapcreate.co.uk