The Bait and Switch That's Costing You Producers: 5 Moves to Fix It

Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to basket failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Unfollow podcast failed

The Bait and Switch That's Costing You Producers: 5 Moves to Fix It

Listen for free

View show details

Here's the summary rewritten in Richard's voice, speaking directly to the listener. You're growing, which means you're recruiting. But every time you go hard after new talent, this quiet fear shows up. Are you telling your best people they're replaceable? So you slow down. You recruit with one hand on the brake, and both your growth and your retention suffer for it. In this episode I want to flip that tension on its head, because recruiting and retention aren't competing priorities. They're the same skill pointed in two directions, and I'm going to hand you a five-move framework I call the Inward Playbook so you can win at both at once. Episode Breakdown [00:00:53] The Tension Every Recruiting Leader Feels Growth requires recruiting, but the second you go hard after new talent, that fear shows up that you're telling your current team they're not enough. So you recruit with one hand on the brake, and that's exactly why both your growth and your retention suffer. [00:01:25] The Twenty-Six-Year Marriage Principle I've been married to Leah for twenty-six years, and it's not because I was a good dater. It's because I never stopped courting her. The pursuit didn't end at the wedding. The pursuit became the marriage. And the same thing is true for the team you lead. [00:01:53] The Bait and Switch Most of us recruit like a great date and then lead like a flat partner. We pursue a producer hard, we cast vision, we make that person feel like the most important talent in the market, and then the moment they sign, we disappear into operational mode. About three to four months in, that producer realizes the person who recruited them isn't the person they work for. They won't always say it out loud, but they feel it, and they start answering the phone when your competitor calls. [00:02:43] The Framework: The Inward Playbook Whatever makes you compelling to a recruit on the outside, take that same energy and point it inward at the people you already have. Because if we're awesome externally and average internally, we can expect to lose our people. [00:03:15] Move 1: Cast the Vision Out Loud When your team constantly hears where you're going over the next one, three, and five years, recruiting stops feeling threatening and it starts feeling necessary. They get that adding people is how the vision actually gets built. But when your team never hears the vision, recruiting feels random, like you're chasing instead of building. [00:03:52] Move 2: Court the Team You Already Have Retention isn't about perks, it's about connection. Are you having consistent one-on-ones? Do your producers feel like you understand their goals? Do they know exactly how they fit into the next phase? Take the same pursuit you'd give a brand new recruit and turn it around and give it to the producer who's been with you for three years. When people feel seen, they don't feel replaced by growth. They feel like they're part of it. [00:04:20] Move 3: Make Recruiting a Team Sport When you get seven people involved with a candidate, that candidate is 71% likely to join the organization. So bring your team into the process. Tell them the kind of person you're looking for, ask for referrals, let your best people meet the recruit. And here's what's interesting, your best people tend to attract more people just like them. That's how culture scales. [00:05:01] Move 4: Recruit Up, Never Down When you recruit the right way, it raises the level of the team, it doesn't threaten it. Back in 2015 I sat down and looked at the prior year, and anybody I'd added that year grew their business by 32% on average. Growth isn't a threat to your current team. Growth is the rising tide. So the question is never am I recruiting too much, it's am I recruiting the right people. [00:05:40] Move 5: Name It and Put It on the Calendar First, name it out loud. Tell your team the truth, that you're going to keep growing and bring in strong people, and at the same time you're committed to helping every one of them grow inside of this. That kind of transparency removes the tension, because now nothing feels hidden. Second, protect it on the calendar. You can't spend all your time recruiting and expect retention to take care of itself, and you can't spend all your time managing and expect growth to show up on its own. You need rhythms, and when those rhythms are consistent, nothing gets neglected. [00:06:27] Why It Works People don't leave because you recruited. They leave because the version of you that recruited them disappeared. We're all wired to notice when attention we used to have goes away, and that drop gets felt way more sharply than the absence of attention we never had in the first place. So when you stop courting your team, it doesn't register as neutral, it registers as loss. And that's also why involving the team lands at 71%. Belonging isn't one relationship with the leader at the top, it's a web of relationships across the whole organization, and ...

No reviews yet