Every business owner talks about winning clients, but what happens when keeping one starts costing more than they’re worth?

In this episode of Built It. Broke It. Fixed It., Ant, Chris and Vlad talk honestly about bad-fit clients, scope creep, unrealistic expectations, toxic working relationships and the warning signs they ignored for too long.

They discuss when patience turns into damage control, how difficult clients can drain time, energy and whole teams, and how to know when it’s time to walk away.

It’s the side of business people rarely talk about publicly, but almost every business owner deals with at some point, so we thought we’d try and tackle it head on. Hope we did a good job.

About Built It. Broke It. Fixed It.

So many podcasts focus only on success, but sometimes we learn more from mistakes, failures, and the difficult moments along the way.

Built It. Broke It. Fixed It. is a relaxed podcast about the real side of business, life and everything that comes with trying to build something. Hosted by Chris Carroll, Vladeta Radovanovic and Anthony Leung, this podcast looks at what running a business is really like behind the scenes. Not the polished version.

With over 25 years of combined business experience, they've been through it all, the highs, the lows, building teams, creating culture, defining USPs, marketing, scaling up and everything in between.

Coming from different business and cultural backgrounds, it feels more like sitting down in a coffee shop for an honest chat than a corporate interview. There's humour, different opinions, real stories and plenty of moments most business owners will relate to. We want to keep it lighthearted, but the messages are real.

We talk about the real issues, employing people, leadership, growth, mistakes, failures, setbacks and the things that don't always get spoken about. The aim is simple, to remind you that you are not alone and to keep going.